Kaitlyn was an outstanding agent during our property-buying journey. From the very beginning, she demonstrated a remarkable commitment to helping us find our dream home. Her responsiveness was impressive; she was always quick to answer our calls and emails, making us feel prioritised and supported throughout the process. Kaitlyn provided us with a wide range of options available in the market, ensuring that we were well-informed and had plenty to choose from. Her knowledge of the local real estate landscape was invaluable, and she took the time to understand our preferences and needs. What stood out the most was her friendly demeanor. Kaitlyn's positivity and approachability made the experience enjoyable. She was not just a real estate agent; she felt like a partner in our journey, genuinely invested in helping us find the perfect home. We are incredibly happy with our new house, and we owe a great deal of that success to Kaitlyn’s hard work and dedication. We highly recommend her to anyone looking to buy a property!

Kaitlyn Douglass

star   4.8   (19 reviews)

Rebecca and Chloe did a great job, easy to talk to and no fuss. On the first day we met, Rebecca set out a plan to sell our house and then executed to a successful auction result

Rebecca Dean

star   4.9   (674 reviews)

Rebecca successfully sold my mum's house in Salamander Bay. Mum had recently gone into care and Rebecca and the team could not be helpful enough in assisting us getting the property on market. Rebecca's knowledge of the local market is exceptional and she and the team were very professional, helpful and courteous. The campaign was very professional and culminated in a sale that gave rise to a result which was satisfying for moth my mum and myself as her guardian. I would not hesitate recommending Rebecca and the team at First National Port Stephens.

Rebecca Dean

star   4.9   (674 reviews)

Hi Rebecca and Lucy, My brother Anthony and I just wanted to share our heartfelt thanks for the incredible job you did with the sale of our parents house in Achilles St, Nelson’s Bay. From navigating delicate family dynamics, your expert advice, your clear communication and of course that incredible result, yourself and your team did an amazing job. It was a seamless and stress free experience for Mum and Denise and we’re thrilled with the result! We really could r be happy with how it all went. Thanks so much again. Liz and Anthony x

Rebecca Dean

star   4.9   (674 reviews)

Prior to listing, we investigated what was on offer in the local real estate profession. We spoke to people, read reviews and examined online data. When we spoke to Rebecca, the difference was clear. While others promised "strong, aggressive" campaigns (without much detail), Rebecca asked what we were looking for - and listened! She described current market conditions, where our potential buyers were and what it would take to achieve our goals. Rebecca's knowledge of the market is unmatched and she is about the detail, not baseless promises. Realistic targets were set and an individualised campaign was established. The weather and a quiet winter market conspired against us but Rebecca, far from pushing us towards low initial offers, was supportive and patient. Her confidence gave us strength in a stressful time. In the end, the sale price exceeded our expectations as Rebecca's team negotiated a strong step up in price from an average auction offer. Rebecca and her team are caring and positive. They establish strong relationships with buyers and sellers. Lucy, the rest of Rebecca's sales talented team and even the office staff are professional, skilful and supportive. Lucy is an outstanding talent and a fabulous human! Rebecca and her team are certainly the best we have worked with over 40 years. They deserve our highest possible recommendation and the consideration of anyone contemplating a property sale in Port Stephens.

Rebecca Dean

star   4.9   (674 reviews)

From the moment we met Lucy we were impressed. Lucy is approachable, knowledgeable and genuine. Her work ethic and communication skills are without rival. We 100% recommend Lucy for all real estate matters!

Lucy Robson

star   5   (62 reviews)

My experience with Kaitlyn was very professional was very experienced in her job and would be a very important member of a company going forward

Kaitlyn Douglass

star   4.8   (19 reviews)

Lucy was a pleasure to work with. Her ability to answer questions and give insight was impressive. She was knowledgeable and professional while being warm, helpful and supportive. Lucy helped make the stressful experience of buying a home less daunting. We would be happy to work with Lucy again.

Lucy Robson

star   5   (62 reviews)

Very satisfying to be able to put your trust in an agent that has a great knowledge of the market, both local and surrounding areas, and works in an agency that has the procedures and connections to promote your property properly. Kaitlyn is a wonderful person, easy to communicate with, always available to answer questions or solve problems, and gives a 110% effort to her work. She has a remarkable ability to stay focused on the task, while always having a back up alternative if a pivot is required. Regardless of the house sale result, It has been a pleasure meet and spend time with Kaitlyn Douglass.

Kaitlyn Douglass

star   4.8   (19 reviews)

We are so thankful for Tracy's work. Even from the other side of the world with a completely different time zone, Tracy managed to make the process as easy as possible. She helped us out a lot and we would highly recommend selling with Tracy especially as an Anna Bay local!

Tracy Blosdale

star   4.9   (196 reviews)

Ms. Douglass was wonderful. She was the seller's agent for our home purchase and was fantastic to work with. We were only in the country for a short time and she was able to make sure the sale went through on a difficult timeline. She was very responsive and helped us secure our new home.

Kaitlyn Douglass

star   4.8   (19 reviews)

Kaitlyn worked tirelessly to bring about our purchase. Nothing was too much trouble and she insured that we were kept "in the loop" during the entire process. We would have no hesitation in recommending her to anyone looking to sell or buy a property in the Port Stephens area. We wish her well for the future.

Kaitlyn Douglass

star   4.8   (19 reviews)