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Our reviews

  4.8  
726 reviewsacross 50 different locations, showing 12.
Buyer review
Staff was helpful
over 2 years ago
Staff was helpful

Didn't get a chance to meet Troy, but the admin and agent, Jack, was very friendly and helpful.

Troy Duncan

Troy Duncan

  4.8   (685 reviews)
Seller review
Excellent customer service
over 2 years ago
Excellent customer service

Excellent agent with great customer service very experienced and knowledgeable one of the most experienced agents around the Newcastle area would recommend Troy if your selling a home.

Troy Duncan

Troy Duncan

  4.8   (685 reviews)
Seller review
Excellent Service
over 2 years ago
Excellent Service

Troy and his team went the extra mile to help us sell our house. They helped get too dollar and was always around when questions needed to be answered.

Troy Duncan

Troy Duncan

  4.8   (685 reviews)
Seller review
Friendly and experienced
over 2 years ago
Friendly and experienced

We went to Troy after being disappointed with our first agent. Troy reassured us that he would look after the sale of our investment property. Troy went out of his way to reassure the tenant as well as us. His professional approach led to a successful sale above our asking price. He even shouted me dinner while I was down in the area doing some repairs on the house before it went on the market. I’d be happy to use Troy at First National again to either buy another investment property or sell.

Troy Duncan

Troy Duncan

  4.8   (685 reviews)
Seller review
Couldn't be happier with our experience
over 2 years ago
Couldn't be happier with our experience

We first dealt with Troy when he sold us our first home in 2014. Troy was nothing but professional and knowledgeable but also down to earth, up for a laugh and friendly. He made the whole experience hassle free and enjoyable so 9 years later when we decided to sell our house we immediately thought of Troy who again made the whole selling process a breeze, keeping us up to date along that way and guiding us through the process. We wouldn't hesitate in recommending Troy to family and friends when buying or selling due to his experience, knowledge, professionalism and just for generally being a down to earth, honest agent. Thanks Troy!

Troy Duncan

Troy Duncan

  4.8   (685 reviews)
Seller review
10 out of 10
over 2 years ago
10 out of 10

Troy was always professional and his knowledge of the Cameron park property market was spot on and was always upfront with us about what we could get for our property 10 out of 10 experience. Second time we have sold with Troy wouldn’t go to anyone else.

Troy Duncan

Troy Duncan

  4.8   (685 reviews)
Seller review
What can I say
over 2 years ago
What can I say

Very professional but very easy going. Nothing was a problem. I can be a stress head & Troy made me feel at ease.

Troy Duncan

Troy Duncan

  4.8   (685 reviews)
Seller review
All excellent and did all in prompt and professional manner
over 2 years ago
All excellent and did all in prompt and professional manner

Sought through word of mouth..Troy presented himself and his staff in a highly professional manner. Gave us a clear direction and followed through with a service beyond our expectations. Would happily recommend his services to family and friends for a professional competent and focused Real Estate Agent

Troy Duncan

Troy Duncan

  4.8   (685 reviews)
Seller review
Eager to help
over 2 years ago
Eager to help

Nathan was very friendly and eager to help even with the prospect of an old house with a challenging family situation. He communicated whenever it was necessary from his end, and replied immediately to any concerns I had. Unfortunately offers were slow and not in the range expected, but Nathan gave sound advice along the way to help with the hard decisions.

Nathan White

Nathan White

  4.8   (48 reviews)
Buyer review
Exceptional experience from start to finish
over 2 years ago
Exceptional experience from start to finish

Troy’s expert knowledge of the market, impeccable communication skills, and unwavering dedication ensured a smooth home-buying process, making me feel confident and supported every step of the way.

Troy Duncan

Troy Duncan

  4.8   (685 reviews)
Buyer review
Very professional
over 2 years ago
Very professional

I'm a first time home buyer and was very nervous about the process. Troy and his team were very welcoming and helped me every step of the way. He answered all my questions honestly and told me how it is, it made my this first experience very easy and enjoyable. Thank you to Troy and his team.

Troy Duncan

Troy Duncan

  4.8   (685 reviews)
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