First National 360 Mackay

258 Shakespeare Street, Mackay QLD 4740
  •   5   (36 reviews)

Our sales performance at a glance

See how First National 360 Mackay has performed in the last 12 months on RateMyAgent*

0
Reviews
21
Properties for sale
110
Sold properties
$519k
Average sale price
$57.1m
Total sales value

*Includes all properties sold (last 12 months) as lead and supporting agent and published on ratemyagent.com.au. It may not be complete and can exclude off-market, private sales and undisclosed pricing and sold dates. Contact agent for full sales history.

Our customer service award

See the RateMyAgent award First National 360 Mackay has won

  • 2x Suburb WinnerSarina - 2021, 2020

Meet the team

Get to know the 3 agents at First National 360 Mackay.

Melany Pollock
Melany Pollock

Sales Agent

  5   (26 reviews)
About Melany
For Mel Pollock, real estate is about more than just buying and selling property, it’s about people, community and making a real difference. Known for her honest advice, genuine support and strong local knowledge, Mel is dedicated to making every real estate journey as smooth and stress-free as possible. Whether you’re selling, downsizing, investing or searching for your dream home, Mel is by your side every step of the way. She understands that real estate can feel overwhelming, which is why she takes the time to listen, guide and support her clients through every step of the process, making sure they feel confident in their decisions. Beyond real estate, Mel is an active member of the Mackay community. She believes in building strong connections and supporting the region she calls home, reinforcing her commitment to not just helping people move, but helping the community grow. With a strong work ethic, a passion for real estate and a deep connection to the Mackay region, Mel is committed to building lasting relationships with her clients. Whether you're selling or buying, Mel Pollock is ready to help you take the next step with confidence. 📞 Get in touch with Mel today and let’s make your next move the right one! Achievements • Received a state recognised - Platinum Sales Award for First National Real Estate (Mackay) 2024 Specialties • Property maintenance support • Premium communication and service • Consulting on strategy and marketing to maximise our client’s price • Residential houses in established and growing suburbs • Units/Apartments suited to simple living or a smart investment • Acreage properties for those chasing space, peace and possibility • Project homes full of character, ready for someone to make their mark • And any home in between – if it’s in our community, we’re here to help sell it. Community Passion Projects Variety Foundation – Bush Bash Mackay City Hawk’s AFL Club Mackay Regional Chamber of Commerce Magpies Senior Netball Kids Helpline Ronald McDonald House – Family Room BMA CQ Rescue Just Saying Project – Mother of All Mother’s Awards First National Foundation
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Wendy Pollock
Wendy Pollock

Director

  5   (10 reviews)
About Wendy
For when experience counts Wendy is your go to person. Having 25 years experience in Real Estate yet keeping up to date with the most recent trends and IT, Wendy lives and breathes Real Estate. In 1995 Wendy and Russell opened their first office in Sarina. During this time Wendy has experienced all sectors of the Real Estate Industry working in Sales, Property Management and of course Business Management. Having 3 grown children and now 3 grandchildren, Wendy understands family values and loves being a “ Granny”. Loving AFL and her beloved Bombers is also important in Wendy’s work / life balance, with the odd camping trip thrown in. Wendy and Russell hold the Mackay, Sarina & Nebo communities close to their hearts and active community supporters for a number of Clubs, events and organisations across our Region. Wendy and Russell are founding members of First National Foundation. The Foundation supports Red Cross, Ride for Sick Kids and many other worthy charities. They personally often help with loads of groceries to Ronald McDonald House in Townsville and are proud sponsors of RACQ CQ Rescue Chopper and also many other charities and sporting teams. Having recently expanded to Mackay and Nebo, Wendy is focused on staff training and offering a service that is second to none. Property Management is Wendy’s true passion. Wendy’s property management team offers their owners an exceptional depth of knowledge and experience in their local rental market and a serious commitment to protecting your property and maximising your return. RENTAL SUCCESS: Property management is much more than just collecting rent. While our Agency is competitive, we absolutely do not compromise on our training, systems, equipment, technology and standards that enable us to ensure that our landlords are getting quality tenants, timely rental payments and minimal vacancies. Furthermore, we adhere to First National’s ISO level quality assurance processes, designed to guarantee the delivery of our promise - We Put You First.
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About Daniel

Daniel has 3 sold property listings over the past 12 months.

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About us

In the Mackay, Sarina, Nebo and surrounding Central Queensland region, to be selected as an agent of "First Choice" by your clients is every Real Estate Agents dream - that's the focus of First National Mackay Sarina Nebo's image in the marketplace. First National's standing as Australia's leading real estate network has developed through a highly successful co-operative culture. It is an organisation owned and managed by its members for it's members.

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Our reviews

  5  
36 reviewsacross 18 different locations, showing 6.
Our qualities as told by our client reviews: supportive, honest, reliable, friendly, responsive, local expert, clear communication.
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Buyer review
Outstanding Professionalism and Exceptional Service
about 1 year ago
Outstanding Professionalism and Exceptional Service

We had the pleasure of working with Melany for the purchase of our new home, and we couldn’t be happier with the experience. From the outset, Melany demonstrated a high level of professionalism, honesty, and a fantastic can-do attitude that made the entire process seamless. One of the standout aspects of working with Melany was her ability to maintain a balanced and fair negotiation, ensuring that the interests of both parties were respected. She facilitated open and transparent communication at all times, keeping us well-informed throughout the process. Despite the challenges of the Christmas period, Melany and the First National Real Estate team worked with incredible dedication, achieving settlement in approximately 20 days—a true testament to their commitment and efficiency. We highly recommend Melany to anyone looking for a knowledgeable and dedicated real estate professional. Her expertise and client-focused approach made our home-buying journey a smooth and stress-free experience. Nathan & Catherine

Melany Pollock

Melany Pollock

  5   (26 reviews)
Seller review
Seamless service
about 1 year ago
Seamless service

Melanie made the whole process simple and straightforward. Was proactive in communications and follow up communications were timely. Thankyou!

Melany Pollock

Melany Pollock

  5   (26 reviews)
Buyer review
Wonderful Communication
about 1 year ago
Wonderful Communication

Melany was very professional and always kept us informed. As first time buyers we had no idea what to expect but Melany was very helpful and guided us through the process and was such a delight to work with. We would highly recommend her.

Melany Pollock

Melany Pollock

  5   (26 reviews)
Buyer review
First Home Buyer
about 1 year ago
First Home Buyer

Melany was so lovely and accommodating through the whole purchase - it's my first property purchase so I asked a lot of stupid questions! The process was streamlined, Melany was easily contactable, the office staff were very good as well. The gift pack I got when I picked up the keys was so lovely - thank you so much. Highly recommend Melany!

Melany Pollock

Melany Pollock

  5   (26 reviews)
Seller review
Highly recommended
over 1 year ago
Highly recommended

Melany and her team went above and beyond in the successful sale of our investment property. Her knowledge of the local market, marketing expertise and professional communication of the process made for a stress-free sale. Highly recommended!

Melany Pollock

Melany Pollock

  5   (26 reviews)
Seller review
PROFESSIONALISM DOES STILL EXIST!!!
over 1 year ago
PROFESSIONALISM DOES STILL EXIST!!!

Thanks to Mel for an amazing experience while selling my property. Mel was first class from beginning to end, super friendly & extremely efficient. Her proactive attitude and communication skills were at the highest level. Nothing was ever a hassle or ever to much trouble. I would happily recommend her for any property dealings you may have. It's reassuring to know that old fashion service and caring still is valued.

Melany Pollock

Melany Pollock

  5   (26 reviews)
Show all 36 reviews
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Our properties

First National 360 Mackay has 21 properties for sale and sold 110 properties in the last 12 months, showing 4, sorted by most recent activity

SoldMar 29, 2026
$530,000
32 Hart St
South Mackay QLD 4740
2
1
1
House
SoldMar 25, 2026
$720,000
56 McLean St
East Mackay QLD 4740
3
2
5
House
For Sale
Offers over $179,000
45/7 Griffin Avenue
Bucasia QLD 4750
1
1
1
House
For Sale
Offers over $779,000
Stone Drive
Bucasia QLD 4750
4
2
2
House
Show all 131 properties
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