Ben ran his first virtual auction due to public auctions being cancelled. There were no significant glitches with the technology and Ben delivered a well run auction under difficult circumstances.
Ben Williams
First ever virtual auction for the agency and it worked well. Michelle was also able to arrange a quick viewing of the property.
Michelle Yan
We first met Ian a few years ago when he was with another agent. When we decided to sell we contacted Ian and found he was now at Fletchers. Having that immediate connection with him gave us confidence to proceed with them. His knowledge of presentation was invaluable.
Ian Van Eijk
Michelle Yan and Fletchers Real Estate are highly professional in their manner. I felt informed throughout the entire process and Michelle's efficient but friendly communciation ensured that I was fully consulted at all times. I would highly recommend Fletchers Real Estate and Michelle Yan.
Michelle Yan
Robert is the most professional, hard working and diligent agent that a vendor could engage to sell their property. He prevailed in the most difficult and unprecedented circumstances, brought about by the corona virus pandemic to secure an excellent result for us. Conducting a "virtual auction" in place of the original auction planned for 28 March, Robert worked the phones and messages tirelessly to secure a result beyond our expectations in the circumstances. This is the 2nd occasion on which we have employed Robert, Jeanne his very able assistant, and the excellent team at Fletchers in Blackburn to sell our family properties. On the previous occasion Robert also secured an excellent result with an enthusiastic, strategic, and diligent campaign. I cannot recommend him and the Fletchers team more highly.
Robert Sheahan
Rob was the only agent that gave us a realistic evaluation and managed our expectations sensationally. He was very reassuring had great communication skills and answered every query we had. I will highly recommend Rob going forward to any family and friends for whatever real estate needs that they might have.
Robert Sheahan
I enlisted Rob to sell our home, because after interviewing some of the other most prominent agents in the Whitehorse area, he was by far the most knowledgeable, professional and realistic. His warm and down-to-earth demeanour was appreciated throughout the campaign, as were his constant efforts to keep us well-informed on the progress of our sale. We appreciated all the phone calls and face-to-face meetings he invested his time in, but most importantly the fact that he conducted every one of the house inspections himself, meaning we only dealt with Rob. Above all, Rob sold our home under the most unforeseen and challenging of circumstances, amidst the turmoil of the Corona virus. He worked tirelessly around the clock to ensure we sold our home and with an outstanding result. I would highly recommend Rob to anybody seeking an agent, as his service is second to none.
Robert Sheahan
I am pleased to take this opportunity to thank Mark for his professional approach to an unusual marketing campaign. I was acting for my sister, who lives interstate. As a result, decision making was different to the norm. Mark's knowledge of the market and the requirements of a potential purchaser and his prompt response to my enquiries was admirable. The outcome was beyond our most optimistic estimates.
Mark Fletcher
Ben Williams is a very calm, organised real estate agent. Ben was punctual to all meetings and open for inspections. Ben listened to our questions and guided us through the selling process. We felt very confident with Ben as our real estate agent. Ben has many years of experience which enables him to manage the selling process well. Ben did an amazing job of Auctioning our house in difficult times. We would highly recommend Ben as your real estate agent.
Ben Williams
Professional, enthusiastic and efficient
Mark Fletcher
Robert is extremely professional, highly competent and highly skilled. Robert is vastly experienced and has in-depth knowledge of the property market, balancing strategic orientation, commercial orientation and customer impact. Robert builds a valued relationship with you based on respect, active listening, and being responsive to your needs. Robert responds to questions in a very timely manner, whether on the phone or by email. Robert is an informed professional who values you and goes above and beyond expectations.
Robert Sheahan
From the very first contact with Ben at another auction, we were very impressed with Ben's professional approach. His knowledge and assessments of the current market and our prospects were very accurate. He was not "pushy" and we were put at ease during what could have been a stressful period. On the day he achieved a great result for us.
Ben Williams
