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Our reviews

  5  
105 reviewsacross 41 different locations, showing 12.
Buyer review
Very happy buyer
11 months ago
Very happy buyer

Lucia was wonderful in helping us with the purchase of our new home. Communication was always clear and timely, and she made the settlement period very low stress. The home we purchased was wonderfully presented and Lucia ensured it was in great condition for handover. Would highly recommend Lucia.

Lucia Marzano

Lucia Marzano

  5   (92 reviews)
Seller review
Can’t thank Rachel enough!
12 months ago
Can’t thank Rachel enough!

Rach and the Goodhaus team have been exceptional throughout the sale of our property. We truly can’t thank them enough. Rach represents the gold standard of communication. She kept us informed every step of the way, in the way that worked for us. She was encouraging and reassuring, which we valued as nervous first-time sellers. Rach also spent significant time with prospective buyers, answering their questions, getting them comfortable with the space, and keeping them interested. She is approachable and it’s apparent that she cares. Rach’s advice was always timely and on-point. She told us all the options available to us and was never pushy. It was clear time and time again that Rach knew her stuff - she knows real estate, she knows our market, and she has a strategy to suit. This was reflected in our sale price and time on the market. Overall, we can’t fault Rach or the Goodhaus team. They have been incredible agents and if ever we needed an agent in Canberra again we would definitely be giving Rach a call.

Rachel Anasson

Rachel Anasson

  5   (51 reviews)
Seller review
Excellent communicator and very professional
12 months ago
Excellent communicator and very professional

I met Lucia by chance when she was putting up a sign for a nearby property. She provided us with a second appraisal and we ultimately contracted her as the selling agent. She is an excellent communicator and provided us with sound advice throughout. She did not try to oversell and was very much in tune with the market. She ultimately achieved a very good result for us.

Lucia Marzano

Lucia Marzano

  5   (92 reviews)
Seller review
Excellent
12 months ago
Excellent

Lucia is a fantastic agent whose expertise and guidance throughout the process of setting up the property and selling it has been first rate. I would highly recommend her to anyone who wants to sell.

Lucia Marzano

Lucia Marzano

  5   (92 reviews)
Seller review
Experienced agent with great knowledge
12 months ago
Experienced agent with great knowledge

Lucia's communication was second to none. Her knowledge of the market and experience in the field helped us get the best outcome for our property. We are very happy to have had Lucia represent us with the sale of our home. She organised everything for us and made the entire experience as smooth as possible. Highly recommended.

Lucia Marzano

Lucia Marzano

  5   (92 reviews)
Seller review
Exceptional care and attention to detail from a wonderful agent
12 months ago
Exceptional care and attention to detail from a wonderful agent

Lucia and the Goodhaus team are an absolute pleasure to work with. Lucia's care, attention to detail, and exceptional communication made the process of selling our home incredibly easy. She did an excellent job in finding us the perfect buyer. The level of care was second to none, and we could not recommend her highly enough to anyone wanting to sell or buy. Thank you for your support and for providing the excellent level of care and attention to detail we needed!

Lucia Marzano

Lucia Marzano

  5   (92 reviews)
Seller review
Professional, clear, and incredibly helpful!
12 months ago
Professional, clear, and incredibly helpful!

Lucia is a fantastic agent, and worked on the team to sell our townhouse. Throughout the whole process she was a pleasure to work with, and communicated everything to us clearly, giving us all the information to make the decision we did. The team at Goodhaus also offered for an agent to come with us to an auction to buy a new house, and Lucia kindly came along with us. She was absolutely fantastic, communicating with us, and the sellers, giving us clear and sage advice in a stressful moment, and helped us get a fantastic result we couldn't have achieved alone!

Lucia Marzano

Lucia Marzano

  5   (92 reviews)
Seller review
Professional, personal, and dedicated
12 months ago
Professional, personal, and dedicated

It was pleasure to work with Natalie to sell our townhouse. We couldn't be happier with the service we received for both selling and buying our next home. Natalie was absolutely incredible — professional, dedicated, trustworthy and genuinely supportive throughout the entire process. She and the whole Goodhaus team provided excellent communication and guided us every step of the way with clear advice and real care. Selling our home felt smooth and stress-free thanks to her expertise. Highly recommended!

Natalie Kokic Schmidt

Natalie Kokic Schmidt

  5   (228 reviews)
Buyer review
Flawless!!!
about 1 year ago
Flawless!!!

I only have great things to say about Rachel! As a first time home buyer, it was comforting to have Rachel on the other end of the phone to answer any questions I had and guide me through the buying process (working seamlessly with my mortgage broker and lawyer). And even when the deal was sealed and keys handed over Rachel was still available to answer any questions I had. I cannot recommend Rachel highly enough.

Rachel Anasson

Rachel Anasson

  5   (51 reviews)
Seller review
Above and Beyond – A Five-Star Experience!
about 1 year ago
Above and Beyond – A Five-Star Experience!

Rachel was an absolute pleasure to work with throughout the process of selling my apartment. Selling my first home was a big and emotional step for me, but Rachel and her team made the entire experience feel smooth, supported, and genuinely cared for. From the very beginning, Rachel’s professionalism and warmth stood out, she truly understood how much the apartment meant to me and approached everything with both empathy and expertise. The whole team was fantastic, always responsive, efficient, and ready to help with any questions or concerns I had. I never felt out of the loop, and their guidance through every stage gave me real peace of mind. Thanks to their hard work, the sale was a success, and I couldn’t have asked for a better group of people to help me through it. I’m so grateful to Rachel and the team for their care, dedication, and for making an overwhelming process feel so manageable. Highly recommend!

Rachel Anasson

Rachel Anasson

  5   (51 reviews)
Buyer review
Thank you very much, Rachel
about 1 year ago
Thank you very much, Rachel

Rachel is a true professional in real estate field, and her friendly, helpful nature makes the entire process seamless. One of the standout qualities of Rachel is her exceptional communication skills. She was always prompt in responding to my inquiries and provided clear, detailed explanations for every step of the process. This level of communication helped alleviate any concerns I had and made me feel confident in my decisions. I highly recommend Rachel.

Rachel Anasson

Rachel Anasson

  5   (51 reviews)
Seller review
Highly recommend!
about 1 year ago
Highly recommend!

A heartfelt thank you to Rachel and the Goodhaus Team – The Best in the Business! Selling our family home was an emotional journey, but having Rach and the incredible team at Goodhaus by our side made all the difference. From start to finish, they approached every step with compassion, professionalism, and an unwavering commitment to our best interests. What truly set Rachel apart was her ability to listen and understand not just our goals but also the sentimental value our home held. She guided us through the process with patience and kindness, ensuring that we felt confident and informed at every turn. Her communication was exceptional—always available to answer our questions, provide updates, and offer expert advice. No matter the time or situation, she responded quickly and thoroughly, making us feel like a top priority. And behind her was an outstanding team, working seamlessly to ensure everything went smoothly. Thanks to their expertise, market knowledge, and keen attention to detail, our home sold quickly and at a price we were happy with. But beyond the numbers, it was their genuine care and dedication that made this experience truly special. If you are looking for an agent—and a team—who not only gets results but also truly cares, we cannot recommend Rachel and the Goodhaus team highly enough. They are a rare gem in the real estate world, and we are beyond grateful to have worked with them! Thank you, Rachel and the entire Goodhaus team, for everything!

Rachel Anasson

Rachel Anasson

  5   (51 reviews)
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