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Our reviews

  5  
372 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: honest, supportive, proactive, responsive, well-prepared, local expert, clear communication.
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Seller review
Great agent
2 months ago
Great agent

Was selling my first home after living in it for 21 years, the market was absolutely crazy and Terri-Lee guided us through selling and buying our new home. Even though we were stressed she reassured us and we got exactly what we wanted! Thankyou so much Terri-Lee.

Terri-Lee Fortune

Terri-Lee Fortune

  4.9   (32 reviews)
Seller review
Seem less support
3 months ago
Seem less support

Vanessa and the team were fantastic throughout the whole process and we were really happy with the end outcome They clearly outlined each steps to allow us to make the right decisions on the sale process Would highly recommend to anyone looking to sell their house

Vanessa Naso

Vanessa Naso

  5   (62 reviews)
Buyer review
Swtiched on and helpful.
3 months ago
Swtiched on and helpful.

I found Vanessa Naso to be very efficient, thorough and professional! My home purchase went smoothly as Vanessa had very good communication skills. Thanks Vanessa

Vanessa Naso

Vanessa Naso

  5   (62 reviews)
Seller review
Quick and effective marketing campaign
3 months ago
Quick and effective marketing campaign

Shane and his team did a great job of keep me me in the loop and giving me regular updates on the progress of our sale. The entire process ran very smoothly and was handled efficiently and professionaly. Shane secured a terrific price in a very short time frame which was totally unexpected. I would highly recommend Shane and his team to any prospective seller.

Shane Beaumont

Shane Beaumont

  4.9   (1215 reviews)
Seller review
Enthusiastic and Positive Representitive
3 months ago
Enthusiastic and Positive Representitive

Shane was a very enthusiastic and driven sales representative for our home in Thornlie. While we feel there were some miscommunications between accepting the offer and date of settlement (with people needing access and keys to the home) it was overall a positive experience. We would also like to thank Ella Humphreys as she was on the ball and easy to communicate with throughout the entire process. Thank you!

Shane Beaumont

Shane Beaumont

  4.9   (1215 reviews)
Seller review
Professional, experienced and amazing to work with.
3 months ago
Professional, experienced and amazing to work with.

Couldn’t be happier with the job Vanessa has done selling our house. Communication was excellent the whole way through, and it was obvious from the start that she is very experienced and knows the market well. She negotiated strongly on our behalf and made the entire process feel smooth and stress free. What stood out most was her honesty, confidence, and ability to read buyers and the market. We always felt like we were in good hands and ended up with a result we were very happy with. Would definitely recommend to anyone looking to sell.

Vanessa Naso

Vanessa Naso

  5   (62 reviews)
Seller review
Great people
3 months ago
Great people

Vanessa and her team where over and beyond for the whole experience of dealing with us and would fully recommend them to everyone if you would like a profesional and easy going group to deal with thanks very much would use them in an instance

Vanessa Naso

Vanessa Naso

  5   (62 reviews)
Buyer review
Extremely helpful, honest and supportive
3 months ago
Extremely helpful, honest and supportive

Vanessa was a great communicator and was always willing to help in any way. As FHB’s, she explained things extremely well and made sure we understood everything in full detail, offering support and expertise where needed. We felt comfortable and in safe hands working with Vanessa not to mention she’s also super friendly and nice to converse with.

Vanessa Naso

Vanessa Naso

  5   (62 reviews)
Buyer review
Excellent communication, great network and thorough follow up
3 months ago
Excellent communication, great network and thorough follow up

Having worked with Vanessa a couple of times it's her clear communication, market knowledge and clever use of her extensive network that helps produce consistently high-quality results for her clients. Vanessa is an outstanding operator in her own right but also has the grunt of the Haiven Property group behind her. Very cool set up.

Vanessa Naso

Vanessa Naso

  5   (62 reviews)
Buyer review
Very helpful
3 months ago
Very helpful

Vanessa was great to deal with as a first home buyer

Vanessa Naso

Vanessa Naso

  5   (62 reviews)
Seller review
Exceptional Service and a Fantastic Result
3 months ago
Exceptional Service and a Fantastic Result

We couldn’t be happier with the job Vanessa did selling our home. Her market knowledge, attention to detail, and calm, confident approach made a huge difference. She kept us updated at every step, guided us with great advice, and delivered an excellent result. Vanessa is a true professional and an absolute pleasure to work with.

Vanessa Naso

Vanessa Naso

  5   (62 reviews)
Seller review
Above and beyond.
3 months ago
Above and beyond.

I decided to sell my apartment one day and found that James had sold a property recently in the complex, so I called him and within a day we had photos and it was on the market. The sales process was flawless and was sold within a week and a half. James was excellent and it the effort he put in felt like I was his only listing and he was committed to selling my property and nothing else. He was excellent and I will use him for any sales in the future.

James Thompson

James Thompson

  4.9   (409 reviews)
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