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  4.9  
3564 reviewsacross 50 different locations, showing 12.
over 5 years ago
Recent Purchase

I have been asked to give a review on our recent purchase through Robert Maccioucu and Harcourts Realty. Robert did not really have the sell the house as the property did that on its own, it is quite lovely. The whole process I found quite stressful mainly due to our unique situation being self-employed and trying to settle finance and the like around the Christmas period is not ideal. I did find that Robert phoned a lot for updates that I just could not give him. I understand he was acting in the interests of the seller's, however that added to the already mounting stress. What I did not like was in our pre-settlement inspection I noted that there were a lot of holes in the walls from removal of nails that had hung pictures and that the brackets for the T.V's were missing and asked why, to which he told me that if I wanted to 'keep the tv brackets, that I should have made that known as a special condition/clause in the contract. I sought legal advice on this to which I was told that that is nonsense and that in actual fact if the sellers wanted to keep the tv brackets they are the ones that should have put that in the contract, as brackets are classified as 'fixtures' and are to stay with the property. Same with the nails/bolts they should have been left rather than having holes dotted through out the property. So to sum up my experience with Robert, not overly impressed. Ps they have the wrong surname listed.

Robert Macciocu

Robert Macciocu

  4.8   (80 reviews)
over 5 years ago
Recommendation

We found that nothing was too much trouble for Shawn, he all ways made himself available for us during our recent purchase, we were moving interstate, so Sharks local knowledge made our choice real easy, We would thoroughly recommend Shawn as our trustee agent. Greg & Elena.

Shaun Bourke

Shaun Bourke

  4.9   (284 reviews)
over 5 years ago
Lisa is number One

Lisa displayed professionalism throughout the process. Lisa was both accommodating on all occasions and provided sound advice , when needed. Would highly recommend.

Lisa Amies-Jones

Lisa Amies-Jones

  5   (48 reviews)
over 5 years ago
Rockstar of a Real Estate agent

Hanan- Was a really great guy to deal with every aspect of this purchase. He was a always available from a communication perspective and endeavoured to assist me with any of my information requirements at short notice. Even after the property had settled with the previous owners he made himself available to assist me with me some questions that I still had. Great service Hanan

Hanan Cawley

Hanan Cawley

  4.9   (47 reviews)
over 5 years ago
Excellent knowledge of local market

Excellent knowledge of local market, understood our needs and presented properties within our desired scope and budget. We loved Penelope because she kept things real and really took the time to get to know us. Penelope was excellent at responding to emails and phone calls and would highly recommend Penelope & Katrina to all my family and friends.

Katrina Keegan

Katrina Keegan

  4.9   (570 reviews)
over 5 years ago
Most amazing friendly no fuss agent

never a problem too much ,always positive and ask a question quick response. everything ran to plan and i am so pleased .absolutely use again

Trish Walls

Trish Walls

  4.9   (86 reviews)
over 5 years ago
Kerry Mitchell

I couldn't fault Christine ,she was professional , communication was faultless , her years of experience in the industry and in dealing with people shone through and made the whole experience for me the seller so easy .Highly recommend Christine

Christine Tucker

Christine Tucker

  4.9   (276 reviews)
over 5 years ago
Sold in less than a month!!

Andre was quick and easy to work with. He made my first auction and first sold property seem so simple. Also available when I needed to ask a question. Can't wait for my next auction next week.

Andre Sharples

Andre Sharples

  4.8   (161 reviews)
over 5 years ago
Lisa was extremely responsive, friendly and professional

Lisa was extremely responsive, friendly and professional Lisa was extremely responsive, friendly and professional. Many years of experience showed in Lisa dealing and communications. Along with her personable manner, this made it very easy to deal with her through the process. Lisa updates on the status of proceedings, even after the contract was signed, were appreciated!

Lisa Amies-Jones

Lisa Amies-Jones

  5   (48 reviews)
over 5 years ago
Profesional and easy

I made an approach to Andre about a property and he was very accommodating for us to view the property and he was very professional throughout. We felt very comfortable with Andre and found him very helpful in our purchase of the property.

Andre Sharples

Andre Sharples

  4.8   (161 reviews)
over 5 years ago
Helpful and enthusiastic

Fantastic understanding of the Gold Coast area and nuances associated with the purchase. Not always knowing every specific detail but would always make the effort to find this information as soon as possible and feed back promptly.

Joel Madam

Joel Madam

  4.9   (59 reviews)
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