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Our reviews

  4.9  
265 reviewsacross 21 different locations, showing 12.
Our qualities as told by our client reviews: local expert, reliable, supportive, friendly, well-prepared, clear communication, responsive.
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Landlord review
Chantelle Norris
7 months ago
Chantelle Norris

I have been dealing with Chantelle for approximately one year as both a landlord for my investment property and a tenant for the property I live in. I am a property professional and have dealt with hundreds of agents over 15 years. I can confidently say that Chantelle is easily the best residential leasing agent and manager that I've dealt with on the Gold Coast by some margin. Chantelle has been a delight to deal with from day one and demonstrates a level of knowledge, care and attention to detail that I've not experienced with any other managing agent previously. I have personally recommended Chantelle to several friends and would not hesitate in recommending her to any investment property owner looking for a committed manager to look after their asset. Harcourts Elevate are incredibly lucky to have her as part of their team.

Harcourts Elevate

Harcourts Elevate

  4.7   (123 reviews)
Landlord review
Highly recommend
8 months ago
Highly recommend

I highly recommend Chantelle Norris as a property manager. She is very professional, trustworthy and capable. For over 2 years now, Chantelle has always gone above and beyond in all my dealings with her and looking after my properties.

Harcourts Elevate

Harcourts Elevate

  4.7   (123 reviews)
Landlord review
Excellent Experience
8 months ago
Excellent Experience

Chantelle Norris is extremely professional, honest and hardworking. In the event any maintenance is required, it is dealt with promptly, this is great for both tennant and landlord. Chantelle is also very customer centric and balances her responsibilities very well between landlord and tennant. As a landlord, it is fantastic to have clean and reliable tenants. Chantelle takes the time to get to know people, when others would not.

Harcourts Elevate

Harcourts Elevate

  4.7   (123 reviews)
Landlord review
Fantastic experience. Couldn’t recommend more
8 months ago
Fantastic experience. Couldn’t recommend more

Amy is a fantastic agent. From providing indicative rental estimates through the searching process to managing inspections, upgrades and ongoing tenant management, Amy has been prompt, professional and incredibly helpful. Couldn’t recommend more.

Harcourts Elevate

Harcourts Elevate

  4.7   (123 reviews)
Landlord review
Great Experience
8 months ago
Great Experience

I had a great experience working with Amy, Lynda and Tina to lease my property. They were professional, friendly and kept me updated throughout the whole process. They organised everything smoothly and found excellent tenants quickly. I really appreciate their help and would happily recommend them to anyone looking for a reliable property management team.

Harcourts Elevate

Harcourts Elevate

  4.7   (123 reviews)
Tenant review
Highly professional and client-centric team
8 months ago
Highly professional and client-centric team

We've leased several properties over a period of 10-15 years through the Harcourts Elevate team (formerly known as Harcourts Arundel and Ray White Arundel) and have always had a great and pleasant experience dealing with the team. We've recently signed a lease through the team and are very grateful to Amy Cartwright who quickly became cognizant of our need to secure a suitable rental for our family as quickly as possible, assisted us to identify, apply for and get approved into a suitable property. She assisted with expediating our application despite being on leave on one occasion and outside of her working hours on another occasion. Highly Recommended!

Harcourts Elevate

Harcourts Elevate

  4.7   (123 reviews)
Tenant review
A really positive experience
8 months ago
A really positive experience

Amy and the team at Harcourts were so professional and lovely to deal with. Amy answered all my questions and was genuinely excited to help us secure the property. Would highly recommend them to anyone and will happily use them again in the future.

Harcourts Elevate

Harcourts Elevate

  4.7   (123 reviews)
Tenant review
What a pleasure
8 months ago
What a pleasure

Amy was a pleasure to deal with and answer all of my weird questions , swiftly and politely. Dealing with her is one of the main reasons we chose our rental.

Harcourts Elevate

Harcourts Elevate

  4.7   (123 reviews)
Tenant review
Exceptional Agent. Efficient, Knowledgeable and Lovely to Work With
8 months ago
Exceptional Agent. Efficient, Knowledgeable and Lovely to Work With

⭐️⭐️⭐️⭐️⭐️ We had such a great experience working with Chantelle. From the very beginning, her communication was excellent; always clear, prompt, and professional. She was super efficient and had impressive knowledge of the property and the local area, which made the whole process so much easier and more reassuring, especially in such a competitive market. Beyond that, she was simply lovely to deal with. She was warm, genuine, and understanding. We couldn’t have asked for a better agent to work with!

Harcourts Elevate

Harcourts Elevate

  4.7   (123 reviews)
Landlord review
Very committed, prompt and efficient - fantastic to deal with
9 months ago
Very committed, prompt and efficient - fantastic to deal with

We have been dealing with Harcourts Elevate for over 10 years and they have always been consistent, helpful and efficient. Our experience has always been pleasant - in purchasing and leasing our properties with their agency. We are looking forward to many more years of dealing with the Team! Thank you

Harcourts Elevate

Harcourts Elevate

  4.7   (123 reviews)
Tenant review
Amazing experience
9 months ago
Amazing experience

Chantelle was phenomenal. Her knowledge, compassion and understanding to our situation was amazing. Chantelle was really easy to communicate with and made our very quick move seamless. We would recommend Chantelle to everyone.

Harcourts Elevate

Harcourts Elevate

  4.7   (123 reviews)
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