It’s amazing work with someone that truely wants to see young people succeed. Jessica Froude made a seemingly nerve racking task stress free. Hope I get to work with her and the Harcourts team again one day.
Jessica Froude
We had an excellent experience with Chelsea, she was friendly, very helpful and happy to answer all our questions.
Chelsea Briggs
Chelsea is extremely good at her job, pleasant and helpful and very “patient” A real asset to Harcourts.
Chelsea Briggs
Chelsea was absolutely amazing. Easy to deal with and explained everything in detail to us. We felt comfortable knowing Chelsea was looking out for us and what was most important in the sale of our first home.
Chelsea Briggs
Jessica was a professional, thoughtful and informative agent to deal with during the selling process. I would recommend Jessica and her team to anyone considering selling their house. Thankyiu again!
Jessica Froude
Jess was very helpful and very patient with us for the purchase of our first home. Thank you
Jessica Froude
Chelsea was great to work with in the process of buying our new home. Not only was she easy to chat to and work with, she was also always readily available to make the process smooth and quick.
Chelsea Briggs
We are very grateful for Chelsea's expert advice, support and first rate service in the selling of our property. Chelsea conducts herself in a highly professional manner and is friendly, knowledgeable and goes above and beyond to offer a personal, first rate service.
Chelsea Briggs
Chelsea was great helping my buy my first property. She’s was always available to answer any of my questions.
Chelsea Briggs
We found Jess to be both professional and easy to deal with during the sale of our property. Jess always kept us informed as to what was happening. And we would highly recommend jess to anyone wishing to buy or sell their property.
Jessica Froude
We found Jess to be very professional, helpful and patient, nothing seemed to much of a hassle and was more then happy to assist where ever she could, would definitely recommend to anyone we know who’s wanting to sell their property
Jessica Froude
Although my expectations of a real estate agent were already quite low, I was disappointed in my experience with Jess and the Harcourts team. In no way did we feel supported throughout the process of purchasing our property. Communication was minimal, and we often felt that our questions/concerns were either ignored or handballed onto other people. Face to face contact at inspections was also lacking. On the final inspection of the property, we were asked to list any questions or concerns to be fixed before settlement. This was not done, and we were provided with no answers. We somewhat naively thought that there would be more guidance and support provided by Jess and the team, whether we were first home buyers or more experienced, it should not have mattered. We were also of the impression that for a real estate agent there should have been more knowledge and professionalism. Jess seemed disorganised, uninterested, and poorly suited to this role. This was not a 'client focussed' experience, we end this journey feeling taken advantage of as we can assume that Jess has profited greatly from the sale of our property with very minimal effort.
Jessica Froude
