Jess was very helpful and very patient with us for the purchase of our first home. Thank you

Jessica Froude
Jess was very helpful and very patient with us for the purchase of our first home. Thank you

Jessica Froude

Chelsea was great to work with in the process of buying our new home. Not only was she easy to chat to and work with, she was also always readily available to make the process smooth and quick.

Chelsea Briggs

We are very grateful for Chelsea's expert advice, support and first rate service in the selling of our property. Chelsea conducts herself in a highly professional manner and is friendly, knowledgeable and goes above and beyond to offer a personal, first rate service.

Chelsea Briggs

Chelsea was great helping my buy my first property. She’s was always available to answer any of my questions.

Chelsea Briggs

We found Jess to be both professional and easy to deal with during the sale of our property. Jess always kept us informed as to what was happening. And we would highly recommend jess to anyone wishing to buy or sell their property.

Jessica Froude

We found Jess to be very professional, helpful and patient, nothing seemed to much of a hassle and was more then happy to assist where ever she could, would definitely recommend to anyone we know who’s wanting to sell their property

Jessica Froude

Although my expectations of a real estate agent were already quite low, I was disappointed in my experience with Jess and the Harcourts team. In no way did we feel supported throughout the process of purchasing our property. Communication was minimal, and we often felt that our questions/concerns were either ignored or handballed onto other people. Face to face contact at inspections was also lacking. On the final inspection of the property, we were asked to list any questions or concerns to be fixed before settlement. This was not done, and we were provided with no answers. We somewhat naively thought that there would be more guidance and support provided by Jess and the team, whether we were first home buyers or more experienced, it should not have mattered. We were also of the impression that for a real estate agent there should have been more knowledge and professionalism. Jess seemed disorganised, uninterested, and poorly suited to this role. This was not a 'client focussed' experience, we end this journey feeling taken advantage of as we can assume that Jess has profited greatly from the sale of our property with very minimal effort.

Jessica Froude

Jessica was very helpful and knowledgeable about the area. We purchased land so there wasn't any need for additional visits or information. We received all the info on our initial visit.

Jessica Froude

Jessica is an excellent communicator and is well versed in the property market in this area.

Jessica Froude

Easy going understanding done a very good job

Jessica Froude

As a vendor, Chelsea provided an excellent level of communication, and assisted with preparation for sale, organising a some minor work. Happy to recommend.

Chelsea Briggs

Chelsea met us at the property with a happy demeanour and had good knowledge of the property. She was there to be helpful but allowed us to look at our pleasure. Chelsea was efficient with the contract and helped with suggestions when needed to keep the deal alive. We are looking to work with Chelsea when renting the property as our agent also. Thanks Chelsea Jon and Lyndall Healey

Chelsea Briggs