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Our reviews

  4.9  
2121 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: friendly, reliable, responsive, supportive, honest, local expert, clear communication.
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Seller review
Professional
3 months ago
Professional

Completely satisfied from start to finish, took care of everything needed and made the whole process easy, updates on progress frequently

Paul Rametta

Paul Rametta

  5   (94 reviews)
Seller review
Professional and practical real estate agent that makes the sales process simple
3 months ago
Professional and practical real estate agent that makes the sales process simple

Ilia and Lou are great agents to work with. They have provided excellent service to help us sell the family unit. They went through great lengths to secure the best possible outcomes for the sale. Ilia works extensively on the sale process and Lou has been diligent about the sale process. They not only make sure my property got the best online exposure but also try to get the buyer interests before the advertising campaign starts. Very happy about the local gems service and I highly recommend them as your go to agent selling or buying a property.

Ilia Menkinoski

Ilia Menkinoski

  4.8   (252 reviews)
Seller review
Full circle moment
3 months ago
Full circle moment

Having purchased this property off Michael back in 2020, it only felt fitting to have him sell it in 2026. From the very start, Michael kept me informed on client interest, building inspections, and potential price ranges to expect. I trusted his experience wholeheartedly when he suggested moving the auction earlier by 2 weeks, and this ultimately paid off, producing a much greater selling price than I ever could've imagined. Michael is a hardworking, genuine person and your property will be in very safe hands. Honestly, couldn't recommend Michael enough!

Michael Cananzi

Michael Cananzi

  4.9   (448 reviews)
Seller review
Sale of family home.
3 months ago
Sale of family home.

Rose was very polite and friendly to work with. Rose was very knowledgeable in the property market. Even though I found the open home viewings made me very anxious rose gave me reassurance everything would be ok. A little more feedback after viewings would have been helpful, but overall a job well done Rose. Thank- you😊

Rose Mickoska

Rose Mickoska

  4.9   (408 reviews)
Seller review
Vally and her team are highly skilled, experienced, and offer our house at a great price.
3 months ago
Vally and her team are highly skilled, experienced, and offer our house at a great price.

We had a fantastic experience working with Vally and his team.Vally was consistently responsible, supportive, and proactive throughout the entire process. His guidance made every step feel smooth and well‑managed, and his market knowledge helped us achieve a very desirable price for our property. We truly appreciated his professionalism and commitment, and we wouldn’t hesitate to recommend him to anyone looking for a reliable and results‑driven real estate agent. Should you require any further information, please let me know. I look forward to hearing from you. Best regards, Yongde Wu

Vally Razko

Vally Razko

  5   (69 reviews)
Buyer review
Excellent and good deal
3 months ago
Excellent and good deal

Good market knowledge and service is excellent

Joel Viavattene

Joel Viavattene

  5   (123 reviews)
Seller review
Best Agent hands down!!!
3 months ago
Best Agent hands down!!!

Mario is an exceptionally talented and experienced agent and we can't recommend him highly enough. He really invests his time to all tasks involved and goes above and beyond other agents. Professional, great communicator and answers all your questions honestly and clearly. Without question the best agent in the area- great communicator and passionate agent.

Mario Tucci

Mario Tucci

  4.9   (869 reviews)
Seller review
In Safe Hands from Start to Finish
3 months ago
In Safe Hands from Start to Finish

Joel was incredibly supportive from start to finish, helping me through the preparation and entire selling process with ease. He was friendly, easy to communicate with, and always kept me informed. His strong knowledge of the local area made the experience smooth and much less stressful. I truly appreciate his help and would highly recommend him.

Joel Viavattene

Joel Viavattene

  5   (123 reviews)
Buyer review
Excellent and Highly Supportive
3 months ago
Excellent and Highly Supportive

We recently purchased our home and had a fantastic experience with Ilia and Lou throughout the entire process. They were professional, responsive and incredibly supportive from start to finish. Communication was clear and timely and they made what could have been a stressful process feel smooth and manageable. We truly appreciated their honesty, guidance and dedication and wouldn’t hesitate to recommend them to anyone looking to buy or sell.

Ilia Menkinoski

Ilia Menkinoski

  4.8   (252 reviews)
Seller review
Great communication skills excellent costumer service experience
3 months ago
Great communication skills excellent costumer service experience

Paul Rametta puts your mind at ease, keeping me updated with progress weekly ,could not ask for a better result. Highly recommend. Thank you Paul, and everyone involved at harcourts

Paul Rametta

Paul Rametta

  5   (94 reviews)
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Harcourts Rata & Co - Thomastown/Lalor
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