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Our reviews

  4.9  
148 reviewsacross 15 different locations, showing 12.
Our qualities as told by our client reviews: stress-free process, honest, supportive, well-prepared, responsive, local expert, clear communication.
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Seller review
Seamless experience
over 2 years ago
Seamless experience

Alan Kuss and his team provided an excellent service. He had the most current market knowledge, that helped guide me into selling my property. From our first chat, through to the completion of all documentation was so easy. Both Alan and his staff were so friendly and communication could not be faulted. I knew what was going on all the time! I would highly recommend his service.

Alan Kuss

Alan Kuss

  4.9   (451 reviews)
Seller review
Couldn't ask for a better agent or team
over 2 years ago
Couldn't ask for a better agent or team

My wife and I spoke with Alan on multiple occasions about selling our property before deciding to sell. Every conversation with Alan was professional, informative and extremely helpful. We still did our due diligence by speaking with other agents and researching, but what we liked most about Alan was his truthful approach and unmatched knowledge of the area. He didn't jump right into trying to beat listing prices of other agents or promise the absolute world to win our business, from speaking with Alan we just knew after the team at Harcourts Refined would get us the best price for our home and make the process as smooth as possible. After we decided to sell with Alan, there was no change to the level or service or advice, every step of the way there was one of the team to assist us and we couldn't be more happy and thankful for the result. Alan's understanding of the market and area allowed us to advertise correctly, gain massive interest and far surpass our expectations. Thank you to Alan and the team at Harcourts Refined for a great experience in selling our first home!

Alan Kuss

Alan Kuss

  4.9   (451 reviews)
Buyer review
Very coperative
over 2 years ago
Very coperative

Highly recommend Great communication

Alan Kuss

Alan Kuss

  4.9   (451 reviews)
Buyer review
Thank you Alan and Lucy
over 2 years ago
Thank you Alan and Lucy

Alan and Lucy have been-outstanding, Throughout our process of buying our first home. Alan and his team were there for us getting the home we wanted. He is very polite and patient. His knowledge of the real estate is enormous. Alan and Lucy are very professional and best in communication delivering to their best. They considered our choice and situation and were very detailed throughout the process with excellent end results. You name it they will do it. If you're choosing Alan don't worry you're in safe hands he will get you what you want. Thank you Alan and Lucy We have our dream home with us because of you. I wish you stay blessed and get more success on every step of your professional career.

Alan Kuss

Alan Kuss

  4.9   (451 reviews)
Seller review
Wouldn’t recommend anyone else!!!!!
over 2 years ago
Wouldn’t recommend anyone else!!!!!

From buying our first home to now selling our first home. Alan and his team really went above and beyond for our family. They helped us every step of the way and when things arose unexpectedly Alan went out of his way to make it smooth sailing for us, Letting his true expertise shine through. Thank you team!!

Alan Kuss

Alan Kuss

  4.9   (451 reviews)
Seller review
Super experience purchasing our investment property
over 2 years ago
Super experience purchasing our investment property

We bought our first investment property from Alan and team. It was a smooth, comfortable and interactive journey. We really enjoyed and are happy with our purchase. Thanks to Alan and team for responding to all our queries and helping us throughout.

Alan Kuss

Alan Kuss

  4.9   (451 reviews)
Buyer review
Communication was great
almost 3 years ago
Communication was great

My experience was great, everyone was extremely helpful and answered any questions I had with no fuss

Alan Kuss

Alan Kuss

  4.9   (451 reviews)
Seller review
Excellent
almost 3 years ago
Excellent

Alan and Team were honest in their communication and had their finger on the pulse with the ever changing market.

Alan Kuss

Alan Kuss

  4.9   (451 reviews)
Seller review
Five stars isn't enough
almost 3 years ago
Five stars isn't enough

Alan and his team have again gone above and beyond with their service. Alan gives a realistic appraisal of the property and achieves more than that. His support through the process is second to none, and he is always happy to help even with some areas that arnt related to his part of the transaction. I wouldn't hesitate to recommend him and his team if your looking at buying or selling.

Alan Kuss

Alan Kuss

  4.9   (451 reviews)
Buyer review
Smooth done deal!
almost 3 years ago
Smooth done deal!

The deal was easy and straightforward. Just sign and wait. Great job team!

Alan Kuss

Alan Kuss

  4.9   (451 reviews)
Seller review
Alan Kuss and His Team are Fabulous
almost 3 years ago
Alan Kuss and His Team are Fabulous

Alan Kuss and his team are very professional. They are hardworking and down to earth Very happy with their transparency and communication Despite the Market and Tenancy challenges they were very quick and effective at helping us with the sale of our investment. Highly recommend them and we would use them again

Alan Kuss

Alan Kuss

  4.9   (451 reviews)
Seller review
Professional and friendly service.
almost 3 years ago
Professional and friendly service.

Alan and his team responded to my request for an agent very quickly. I was in a difficult situation, needing to sell a deceased estate interstate and Alan and his team were willing to support and accommodate my times and needs all the way. They were all very professional and informed me of all the information I needed to know with selling the house. I was very impressed with how quickly the process was completed and the house was sold within a day of actually putting it on the market at close to the asking price. Thank you for all your time and support during this difficult time.

Alan Kuss

Alan Kuss

  4.9   (451 reviews)
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