Harcourts Ward

Meet the team

Get to know the 2 agents at Harcourts Ward.

Principal / Licensed Real Estate Agent

About John

Experience and knowledge lay the foundations for John Ward’s direction of Harcourts Ward, which he runs alongside his wife Sue. Recognised as one of Queensland’s top sales performers, he’s known for his meticulous attention to detail, fantastic service and consistently outstanding results. Before following his passion into real estate in 2002, John spent six years in the army, giving him the drive and discipline needed to meet any challenge head on. As a proud local he enjoys the family-oriented nature of the Warner area, the great community spirit and the opportunity to be part of its ongoing growth and transformation. Always keeping abreast of industry trends and innovations, John’s committed to consistent learning and development for himself and his team. The chance to help clients achieve their goals is all the motivation he needs, relishing the prospect of playing an integral role in their real estate journey. As a driving force behind the agency, John embraces the freedom to assist people in the way he believes it should be done.

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Sue Ward

Principal / Licensed Real Estate Agent

(24 reviews)

About Sue

Hi, I’m Sue — co-owner and founder of Stone Real Estate Warner, and lucky enough to work alongside my partner in life and business, John Ward. Together, we’ve built our agency around something simple but important: real estate is about people, not numbers. I love getting to know my clients, hearing their stories, and walking alongside them as they move into the next chapter of their lives. Whether it’s selling a much-loved family home or finding the perfect new one, I’m here to make the journey as smooth (and stress-free) as possible. Since starting in real estate back in 2009, I’ve been fortunate to set some great sales records and gain a deep understanding of the local market. As a long-time local myself, I’m passionate about everything our community has to offer — from its variety of homes to the lifestyle and the friendly faces that make it such a special place to live. These days, I’m proud to lead a team I truly admire, with the freedom to be adaptable, responsive, and 100% focused on doing what’s right for our clients. Stone gives us the perfect foundation to combine professional expertise with genuine care — and that’s exactly what you’ll experience when you work with us. When I’m not helping clients or working with the team, you’ll usually find me spending time with family and friends, enjoying a coffee at a local café, or heading outdoors for a walk to soak up our beautiful Queensland weather. I believe life is about enjoying the little moments — and that’s something I bring to my work, too.

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About us

Harcourts Ward - John & Sue Ward is a NEW innovative boutique style agency. As experienced agents, owning and operating our own agency allows us to bring our personality and style to the forefront of our dealing with our customers. We have a client for life philosophy and we work hard making this a big part of our culture. The result is repeat and referral business from happy past clients.

Seller review

13 days ago

Sue is so knowledgeable and easy to work with.

"We had an incredible experience working with Sue and cannot recommend her highly enough. From start to finish, she was an absolute pleasure to deal with. Sue is exceptionally knowledgeable, and what you see is what you get— She is deeply trustworthy, transparent, and completely genuine.Her calm, reassuring approach took all the stress out of the process, and she provided fantastic house presentation suggestions that made a massive difference. Sue made every step feel completely easy. If you want a professional who delivers seamless results and is wonderful to work with, look no further!"

Sue Ward

(24 reviews)

Seller review

about 2 months ago

knowledgeable, responsive, and incredibly supportive throughout the entire process

We had a fantastic experience working with John throughout our sale and purchase process. From the very beginning, he was knowledgeable, responsive, and incredibly supportive during what can often be a stressful time. John kept us well informed at every stage, provided clear and honest advice, and was always available to answer our questions. His negotiation skills and understanding of the market gave us great confidence, and we felt he genuinely had our best interests at heart. What really stood out was his dedication and willingness to go above and beyond to ensure everything progressed smoothly. We’re very grateful for his help in achieving a great outcome and wouldn’t hesitate to recommend him to anyone looking to buy or sell.

John Ward

(32 reviews)

Seller review

2 months ago

John and Sue went above and beyond in assisting with the sale of our property.

John's knowledge and experience of the local market is top shelf. Both John and Sue left no stone unturned and offered different sales strategies and techniques as part of our sales process. They continually went above and beyond and supported us with regular and clear communication throughout. Would highly recommend.

John Ward

(32 reviews)

Buyer review

2 months ago

Sue Ward is an open communicator who appears to work well for her buyer and seller

As buyers, we found Sue very approachable and responsive to all enquiries. Sue is professional and friendly and was keen to keep all concerned with up to date information. We were very satisfied with our purchase.

Sue Ward

(24 reviews)

Seller review

3 months ago

Very professional with years of experience.

Would highly recommend John. Can't do enough for you. Thinks outside the nine dots to sell. Extremely supportive, caring and calming nature. Great negotiator.

John Ward

(32 reviews)

Seller review

3 months ago

Professionalism and empathy at its finest

My siblings and I had to sell mum and dad's home which was daunting in itself.. where do we begin!! After our first meeting with Sue and John from Stone reality we were so happy with the professionalism, empathy, and advice we were given by Sue and John. Its hard enough dealing with a deceased estate but Sue made this transition easier.They sold the home in 14 days and along the journey Sue helped with sorting out problems and came to the rescue not once but several times, I can't imagine any other real estate doing this. On the first initial appointment their expertise and knowledge plus advise about presenting the home made us decide to use them plus how easy and understanding they were to our situation. They kept us informed on every step of the sale eg: home house , bids and any other relevant information.

Sue Ward

(24 reviews)

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