Entire process was very smooth and we were very happy with end result. Would highly recommend.

Natalie was helpful & honest throughout the process. She responded in a timely manner to all my enquires & helped me understand the process easily.

Natalie assisted us with all questions punctually and she was very helpful.

Working with Mukesh has been an outstanding experience from start to finish. His communication is consistently clear, timely, and proactive — I never had to chase updates or wonder what was happening. He keeps you informed at every stage, explains things in a way that’s easy to understand, and makes sure you feel confident throughout the process. What truly sets Mukesh apart is his transparency. He is honest, upfront, and always acts with integrity. You can trust that he has your best interests at heart, and that level of openness is incredibly reassuring when dealing with real estate decisions. His customer service is exceptional. Mukesh is patient, approachable, and genuinely committed to helping his clients. He listens carefully, understands your needs, and goes above and beyond to make the entire experience smooth and stress‑free. If you’re looking for a real estate agent who is professional, reliable, and genuinely cares about delivering great results, Mukesh is the one. I’m extremely happy with the service he provided and would recommend him without hesitation.

I had an excellent experience buying through Mukesh at Hero Estate Agents. From the first inspection through to settlement, he kept me informed at every step and was always quick to respond, even outside normal hours. He gave me honest advice about the property and the area rather than just trying to close a sale, which I really appreciated as a buyer. Everything was handled professionally and without stress.

As John has been in the industry for some time and his experience showed. He knew the market in price and the best way to market the property. He did not waste our time selling himself. He was here to sell our property.

Lolit was open and honest about the market and the evolving scenarios. She communicated s buyer feedback to us and provided almost live updates as the open inspections occurred. Lolit also assisted in facilitating support work that the house needed to maximize the sale result. As we were interstae she even videoed the sold sign going up on the for sale sign. Lolit also tracked the activities from contract signiture to setllement.

When the Villa that were renting was going to go on the market, Natalie approached us it see if we were wanting to purchase it after renting the Villa the past 15 years. Natalie gave us the name if an amazing Mortgage Broker to see if we could make it happen. After a few weeks of negotiations with the owner of the Villa, we were able to purchase our first home & get out of renting game as we had been renting for the past 25 years. We are now excited to make the Villa we've been looking after the past 15 years our own. Thankyou Natalie for your time, your commitment, your knowledge & your guidance to help us make this happen, during this stressful but exciting time for us.

Natalie certainly knows her job. 10 out of 10.

Johnny and his team were amazing. They were knowledgeable and helpful nothing was too much trouble. From start to finish they were so professional and obliging making the whole process a pleasure to do business with them. By the end of it we felt like family and had total trust in them. Would highly recommend Johnny and his team.