Our profile

Our reviews

  4.9  
54 reviewsacross 12 different locations, showing 12.
almost 2 years ago
Middle Ridge property sale. We listed our house for sale whilst we we on an overseas cruise.

We found Helan and Madeline of Helen Austin Property to be most helpful in advice on preparing our property for sale. They were very courteous and respectful of what we wanted to achieve. once our property was listed we had three open houses. following these opening they provided comphrehensive and constructive feedback to us regading the prtetial buyers and their opinions on our property. At the date of closing of expressions of interest, we had three offers. two were subject to the sale of their existing property and one was subject to finance. Helen and Madeline negotiated with the later potential buyer who increased their offer by $25,000. We accepted this offer and the property settled four weeks later. Seling your home is an emotional and stressful process. We are grateful that Helen and Madeline made this process much easier to deal with.

Helen Austin

Helen Austin

  4.8   (72 reviews)
almost 2 years ago
Quick sale

We chose well, when we selected Helen Austin Property. Maddy and Helen organized expert photography and assisted us to display our home in an appealing way, which secured the interest of an out of town buyer as soon as the listing was published on the internet. Thanks Helen and Maddy.

Helen Austin

Helen Austin

  4.8   (72 reviews)
almost 2 years ago
Exceptional service

Helen and Maddie went above and beyond to get our property organised for the sale. They were genuine and reliable and were able to maximise the potential of our property. Highly professional team and very good at communicating as well as negotiating. Highly recommend the team to sell or buy. You're assured you'll get the best deal.

Helen Austin

Helen Austin

  4.8   (72 reviews)
almost 2 years ago
Fair Agent

Madeline was approachable and could fit things in with our timeline. She had both the sellers and buyers interests at heart. She was ethical in her approach. Madeline was professional, kind , considerate and easy to talk to in her dealings when we made our purchase. We would highly recommend her.

Madeline Brookman

Madeline Brookman

  5   (9 reviews)
almost 2 years ago
Helen was extremely professional!

Helen was extremely professional and ethical. I would recommend her to anybody who wants to buy/sell property in Toowoomba.

Helen Austin

Helen Austin

  4.8   (72 reviews)
about 2 years ago
I have been fortunate to have Helen support me through the process of buying and selling recently!

I have been fortunate to have Helen support me through the process of buying and selling recently. Her enthusiasm, diligence, and tireless hard-working ethos leading up to and on the day of auction achieved a great outcome. I am so glad I followed her sound advice. Helen also made the process of buying another home smooth and less stressful. Thank you, Helen, so very much.

Helen Austin

Helen Austin

  4.8   (72 reviews)
about 2 years ago
Helen was a delight!

Helen was a delight, along with her husband John, on the very happy day we viewed Wallace Street at an open house. After disappointing dealings with smug and dismissive agents in Brisbane, meeting Helen was a breath of fresh air. She was friendly and so helpful. She didn’t hassle us to leave. When it came to our offer to purchase and negotiations, she was really respectful and professional. We couldn’t speak more highly of our experience with the agency and everyone who works there.

Helen Austin

Helen Austin

  4.8   (72 reviews)
about 2 years ago
I was impressed with how thorough, hardworking and approachable Maddie was!

I was impressed with how thorough, hardworking and approachable Maddie was when selling my home and buying another. Her calm and friendly manner was greatly appreciated. She gave excellent advice and support, and her communication skills were invaluable at open days and auction. Maddie, thank you for your commitment to achieving the best results for us.

Madeline Brookman

Madeline Brookman

  5   (9 reviews)
about 2 years ago
Maddie has wisdom beyond her years!

Maddie has wisdom beyond her years. Her knowledge of Toowoomba real estate and enthusiasm for the lifestyle here was evident from our first contact. We easily established a warm connection, and it was obvious that Maddie is a professional who seeks to ensure her buyers and sellers are making informed decisions. I have come away from my contact with Maddie knowing she has great integrity, and I will have recommended her to friends who are looking to buy or sell, in our community.

Madeline Brookman

Madeline Brookman

  5   (9 reviews)
about 2 years ago
we doubt that we could have purchased without Maddie's guidance!

Our purchase was a complex affair involving the simultaneous sale of 3 properties. Despite these complications Maddie organised everything without any fuss. Her support was invaluable, we doubt that we could have purchased without Maddie's guidance.

Madeline Brookman

Madeline Brookman

  5   (9 reviews)
about 2 years ago
Could not recommend them enough!

It was such a pleasure dealing with Maddie & Helen. They went above & beyond to help us sell our home. Nothing was ever a problem. We Could not recommend them enough.

Madeline Brookman

Madeline Brookman

  5   (9 reviews)
1 - 12 of 54
© 2026 RateMyAgent