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Our reviews

  4.9  
114 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: local expert, reliable, well-prepared, supportive, friendly, clear communication, responsive.
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Landlord review
Very Happy
over 3 years ago
Very Happy

Fast process to place the ad and the agents managed to get someone into my property very efficiently. Also love the images Mark took of the property. Since signing up, I have been back and forth (for general queries, requests, and updates) with my property manager, Lachlan, with his responses made in a timely manner as well as actions being followed through faster than expected. I receive my monthly bills and credits from Gosia on time with no issues which also makes dealing with the agency a pleasure. Thank you Heritage Realty

Heritage Realty

Heritage Realty

  5   (779 reviews)
Tenant review
Outstanding service
over 3 years ago
Outstanding service

In my time with Heritage I have found that the service has been exemplary. Communication is always good.

Heritage Realty

Heritage Realty

  5   (779 reviews)
Landlord review
Outstanding, thorough service. Total peace of mind.
over 3 years ago
Outstanding, thorough service. Total peace of mind.

I have been a landlord for 10 years and I must say that Heritage Realty is by far the best company I have dealt with to manage my rental property. I had a couple of very unfortunate experiences with previous agents, including an instance where my rental house was trashed and deemed uninhabitable for almost 6 months. That property is now all fixed and tenants have renewed their lease several times and are maintaining the property and willing to pay more as the market allows. This has been taken care of with minimal input from myself and all for a reasonable price. Heritage Realty have handled and communicated very effectively in every instance that has arisen. They are great with tenants too and have a speedy channel between me and the tenants when I need to act fast to approve any maintenance. This has been done mostly via email as I live/work overseas. They have managed specialist jobs needing several contractors to trace and fix leaks as well as ceiling works and also following up with insurance builders on poor workmanship and followup repairs. I cannot overstate how fantastic Heritage Realty and their dedicated team is. Thank you for continuing to provide the best landlord experience I have ever had!

Heritage Realty

Heritage Realty

  5   (779 reviews)
Landlord review
Consummate professionals
over 3 years ago
Consummate professionals

After self-managing in the past, I placed my trust in Lachlan and the team at Heritage. The whole experience has been pleasant and rewarding, relieving me of the day-to-day responsibility. He has been totally professional in all dealings, and always just a phone call/text away. I would have no hesitation in recommending him and the HR team.

Heritage Realty

Heritage Realty

  5   (779 reviews)
Tenant review
Prompt, professional, helpful.
over 3 years ago
Prompt, professional, helpful.

Always professional and friendly.

Heritage Realty

Heritage Realty

  5   (779 reviews)
Landlord review
Professionalism
over 3 years ago
Professionalism

Act in a professional way. Quick Response and okay

Heritage Realty

Heritage Realty

  5   (779 reviews)
Landlord review
Communicating with agents at Heritage Realty is the easiest thing to do
over 3 years ago
Communicating with agents at Heritage Realty is the easiest thing to do

Michelle has been managing our rental house for years and it has been a pleasant experience. We never needed to worry about anything, communication has always been smooth. Highly recommended.

Heritage Realty

Heritage Realty

  5   (779 reviews)
Landlord review
Very professional
over 3 years ago
Very professional

Professional Propery management service and friendly staff member . Highly recommend

Heritage Realty

Heritage Realty

  5   (779 reviews)
Landlord review
good work and trustworthy
over 3 years ago
good work and trustworthy

professional team. good communication.

Heritage Realty

Heritage Realty

  5   (779 reviews)
Tenant review
Caring for Customers
over 3 years ago
Caring for Customers

I have been renting with Heritage Realty for over 4 years. I haven't had any doubts or queries about the outstanding and professional service from the team at HR. I would and always do recommend good candidates that would want to rent and also potentially buy from the sales team. Thank you for looking after my partner, fur children and I. Kind Regards, Bonetti Family

Heritage Realty

Heritage Realty

  5   (779 reviews)
Landlord review
The arrangement is professional and warm to the customers.
over 3 years ago
The arrangement is professional and warm to the customers.

I have seen the regular or schedule report. This can keep the customers to know the condition of the property. Besides I have double payment of insurance. Your staff can help me to arrange for refund. The process is smooth and easy. The staff is helpful. The quick response that is warm to the customers. Thank you

Heritage Realty

Heritage Realty

  5   (779 reviews)
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