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Our reviews

  5  
779 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, reliable, friendly, supportive, responsive, clear communication, local expert.
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Seller review
THE BEST AGENT YOU CAN FIND!
5 months ago
THE BEST AGENT YOU CAN FIND!

I could write all day about the amazing service Gillian and her team gave my husband and I when we wanted to sell our current home and buy a larger home for our growing family. She was super knowledgeable about the area, prices, the clientele, and what we should do to get the best offers. She answered every question i ever asked, and responded within minutes! We got over $70k MORE than the bank said our home was worth when we started the process, and she worked as hard as she could to get us the best offer possible. Her marketing is fantastic and is extremnely affordable. The process was all done with in 6 weeks and when the bank was causing issues she was calm and sorted it within days. I really couldn't recommend her better. She keeps your head on and holds your hand through the whole process, she even contacts you after the sale to congratulate you and to check and see how your move/new home is going. Will definitely use her again, thank you again Gillian we couldn't be more grateful!!

Gillian Ragan

Gillian Ragan

  4.9   (206 reviews)
Seller review
TOP Agent: knowledgeable and reliable!
6 months ago
TOP Agent: knowledgeable and reliable!

We first bought our property through Gillian nearly 13 years ago, and when it came time to sell, there was no question—we turned to Gillian again without hesitation. Her deep knowledge of the local market and years of experience gave us complete confidence in her approach. Gillian’s guidance on presenting our home was spot-on, and thanks to her strategic marketing, we received multiple offers within a day of the first home open. It was a clear reflection of a campaign executed to perfection. We couldn’t be happier with the outcome!

Gillian Ragan

Gillian Ragan

  4.9   (206 reviews)
Seller review
Jia Wu is an outstanding real estate professional with excellent market insight and communication.
6 months ago
Jia Wu is an outstanding real estate professional with excellent market insight and communication.

Jia Wu is by far the best selling agent I’ve ever worked with. He has exceptional market knowledge, communicates clearly, and handles any problem with calm professionalism. From the very start, he guided me through every step of the process with confidence and care. His negotiation skills and attention to detail helped me achieve an excellent sale result above expectations. Jia truly goes the extra mile for his clients and makes everything stress-free. I highly recommend him to anyone wanting a trustworthy, proactive, and results-driven agent.

Jia Wu

Jia Wu

  5   (152 reviews)
Seller review
Very helpful and always available
6 months ago
Very helpful and always available

I highly recommend Gillian, she is very knowledgeable and helpful and always available to answer your questions. She guided us through each and every process of our property sale, she will even tell you what colour to paint and how many down lights are enough. We were able to get the best price by our second home open. Highly recommend her.

Gillian Ragan

Gillian Ragan

  4.9   (206 reviews)
Seller review
Always gave sound advice
6 months ago
Always gave sound advice

Worked consistently to sell a difficult property and sought solutions to enable a sale

Michelle Gatani

Michelle Gatani

  5   (320 reviews)
Seller review
Michelle went above and beyond!
6 months ago
Michelle went above and beyond!

Being 80 years old and having never sold a house before, Michelle has been nothing but supportive, informative and helpful. From the outset she has guided me through the process and achieved results that are a testament to her skill as a real estate agent and her kindness as a person. The house was sold very quickly for a price well above my expectations. Thank you Michelle and Team Gatani!

Michelle Gatani

Michelle Gatani

  5   (320 reviews)
Buyer review
Excellent communicator
6 months ago
Excellent communicator

I was the buyer of a property that Jia was selling on behalf of the owner. There were a few issues with the property, and as I was purchasing from interstate, clear communication was extremely important to me throughout the process. Jia was always accessible, responded promptly, and handled all my questions and concerns efficiently. He remained friendly and professional even when there were some urgent matters around the settlement dates. Highly recommended.

Jia Wu

Jia Wu

  5   (152 reviews)
Seller review
Hassle-free selling process
6 months ago
Hassle-free selling process

Jia is a very proactive sales agent who quickly found a buyer that met my expectations. He continued to assist with the settlement process, ensuring everything ran smoothly until the end.

Jia Wu

Jia Wu

  5   (152 reviews)
Seller review
Very quick sale no messing around
6 months ago
Very quick sale no messing around

Michelle and the team were amazing very professional and knowledgeable they took care of everything and achieved a great result while communicating every step of the way. I cant recommend them highly enough.

Michelle Gatani

Michelle Gatani

  5   (320 reviews)
Seller review
Her market knowledge is convincing, her communication and professionalism build trust and confidence
6 months ago
Her market knowledge is convincing, her communication and professionalism build trust and confidence

Met with Michelle after we nearly signed up with an agent to sell our property. Michelle convinced us more as she showed an immense understanding of the local market, so we made a switch quickly to Heritage Realty. Besides, her words were comforting and convincing while putting us through the market profile of house sales within our area. We believed in her and signed up with Heritage Realty her company and she never disappointed us. She was very professional and communicated with us frequently all the way through. As we travelled outside Australia during the home visits, we entrusted our property with her and surprisingly to us, she was able to get it sold earlier than we expected. Also, though we agreed on a price, she got ours sold for more than we expected. We would like to attest to Michelle @ Heritage Realty professionalism in handling our sales. She also assisted us with searching for another rented accommodation which fitted our plans. We would like to recommend Michelle and her team at Heritage Realty for their knowledge and understanding of the housing market, their professionalism in handling their clients as well as their effective communication that resulted in mutual trust and confidence all the way. Well done, Michelle! Based on our experience, we would like to say that Australians need people like Michelle of Heritage Realty this time to handle their housing needs, hassle free!

Michelle Gatani

Michelle Gatani

  5   (320 reviews)
Seller review
Knowledgeable, professional, easy to talk to
6 months ago
Knowledgeable, professional, easy to talk to

Michelle was very helpful, giving us an honest appraisal and good advice on what we should concentrate on to maximize our return. She and Rob kept in touch with us without hassling us whilst we were preparing the property for sale. They helped us to get the best price. It was a really good experience from start to end. Thanks Michelle and Rob!

Michelle Gatani

Michelle Gatani

  5   (320 reviews)
Seller review
Very grateful to find a realtor who is trustworthy!
6 months ago
Very grateful to find a realtor who is trustworthy!

Thank you Michelle and Rob - Even though I no longer lived in Perth, you made the whole process very easy, and seamless. Very trustworthy and transparent. I would always recommend them.

Michelle Gatani

Michelle Gatani

  5   (320 reviews)
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