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Our reviews

  5  
96 reviewsacross 33 different locations, showing 12.
Our qualities as told by our client reviews: friendly, proactive, reliable, responsive, well-prepared, local expert, clear communication.
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Landlord review
5 stars for Lana at Highland Double Bay
almost 2 years ago
5 stars for Lana at Highland Double Bay

Lana from Highland Double Bay is an absolute gem! Her professionalism, dedication, and warmth made renting our Rose Bay property a seamless experience. She kept us informed, found ideal tenants quickly, and handled every detail carefully. A true expert who was trustworthy, realistic in expressing her expectations and went above and beyond before, during and after the leasing process—thank you, Lana

Highland Double Bay

Highland Double Bay

  5   (294 reviews)
Landlord review
Highly recommended
almost 2 years ago
Highly recommended

Lana was the first to respond from a list of agents. From that time her communication and desire to help us find a tenant and provide valuable information was extremely professional, courteous and above all highly successful. We would not hesitate in recommending Lana and her team to anyone needing to find someone with these qualities for their property.

Highland Double Bay

Highland Double Bay

  5   (294 reviews)
Landlord review
It was a very professional experience
about 2 years ago
It was a very professional experience

We were very happy with the staff who secured good tenants for our property. They were both very professional, knowledgeable and patient. They listen to everything we said. A very good experience all round.

Highland Double Bay

Highland Double Bay

  5   (294 reviews)
Tenant review
Next level agency
about 2 years ago
Next level agency

Lana and Claire were both incredible friendly, professional and helpful. They responded quickly to our many questions and were always happy to help. Thanks so much to both

Highland Double Bay

Highland Double Bay

  5   (294 reviews)
Landlord review
Outstanding Service and Commitment
about 2 years ago
Outstanding Service and Commitment

I had an exceptional experience working with Will and the property management team at Highland Double Bay. Will went above and beyond to secure a great price and quality tenants for my property, ensuring I was kept updated every step of the way. His dedication, attention to detail, and proactive approach made the entire process seamless. I highly recommend Will and the Highland Double Bay team to anyone seeking reliable and top-tier property management services.

Highland Double Bay

Highland Double Bay

  5   (294 reviews)
Landlord review
Seamless and professional
over 2 years ago
Seamless and professional

Nicole and Lana were fantastic to work with. They were professional and efficient in helping me find a tenant. Nicole provided clear step-by-step guidance, recommendations and timeframes to make the process easy and clear. The team have a good knowledge of the market and were proactive and timely in all their communications. I highly recommend the team at Highland!

Highland Double Bay

Highland Double Bay

  5   (294 reviews)
Tenant review
Excellent experience securing a tenancy with Highland Double Bay
over 2 years ago
Excellent experience securing a tenancy with Highland Double Bay

From the inspection through to application approval, Nicole was professional, efficient and patient throughout. I had an excellent experience securing a rental property through Nicole and Highland, and would highly recommend them to other renters looking to find a new home.

Highland Double Bay

Highland Double Bay

  5   (294 reviews)
Landlord review
Nicole - Fantastic Property Agent!
over 2 years ago
Nicole - Fantastic Property Agent!

I needed a short 8-month lease for my property, which seemed like a tough request. Nicole stepped in and went above and beyond to get exactly what we needed. From the start, Nicole was super professional and easy to work with. She understood what we wanted and worked really hard to find the right tenant. She kept us in the loop the whole time, which made everything so much easier and less stressful. Nicole's hard work paid off, and she found us the perfect tenant for the exact lease term we were looking for. It was clear she knew her stuff, and we felt comfortable knowing our place was in good hands. Overall, Nicole did an amazing job and made the whole process a breeze. I highly recommend her to anyone looking for a great property agent. Thanks, Nicole, for everything!

Highland Double Bay

Highland Double Bay

  5   (294 reviews)
Landlord review
Knowledgeable, Professional and Diligent
over 2 years ago
Knowledgeable, Professional and Diligent

Had to switch agents due to poor service. Nicole took care of handover and all contract details. House was rented within a fortnight of change. Nicole was very knowledgeable of all aspects of the rental, and the market. She gave excellent advice and set up a plan going forward with the property. Nicole and her team are very hard working and expedited our new contracts.

Highland Double Bay

Highland Double Bay

  5   (294 reviews)
Landlord review
Effective, honest and very communicative rental agents
over 2 years ago
Effective, honest and very communicative rental agents

My experience in finding a renter for my house with Nicole and Lana from Highland was highly satisfactory. Of note was their extremely impressive level of communication. I never wondered what was going on and even though renting the house was not entirely straight forward, the adjustment we made were made subject to accurate feedback and recommendations. Highly recommended.

Highland Double Bay

Highland Double Bay

  5   (294 reviews)
Tenant review
Great Service
over 2 years ago
Great Service

Just leased a house through Lana Gojak. Very helpful, responsive and friendly. Highly recommend!!

Highland Double Bay

Highland Double Bay

  5   (294 reviews)
Tenant review
Wonderful and Attentive Agents
over 2 years ago
Wonderful and Attentive Agents

It was such a pleasure to work with agents Nicole Beckett and Lana Gojek. They both were incredibly well informed and always went out of their way to help. Nothing was a bother for them. They made enquiries on our behalf, were always polite and prompt with their responses. They did everything to help and advise when moving ourapplication along as efficiently and pain free as possible. They were always very friendly and super helpful. I look forward to working with them again in the future. I can’t recommend them enough.

Highland Double Bay

Highland Double Bay

  5   (294 reviews)
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