Exceptional service thus far from Michael Fazzari as my new managing agent. Easy to communicate with, prompt, always very professional and a pleasure to deal with all the time.
Highland Double Bay
A wonderful team at Highland Double Bay. Particular thanks to Lana and Ankush for the professional management of our properties. Their communication has been clear and timely, and they've kept us updated at every step. They're efficient and proactive, which made the whole leasing process feel straightforward and well managed, securing a tenant in both instances, in under a week. They've also been great with ongoing tenant management, promptly reporting any issues and offering practical options to address them. We really appreciate your work and again, a big thank you to you both for this great service!
Highland Double Bay
Very impressed with the professional service provided by Lana Gojak at Highland so far. As I no longer live in Australia, Lana has gone above and beyond to manage my off the plan property, attending pre-settlement inspections, reporting on defects, collecting keys and has been very responsive and patient with my endless questions! All documentation was nice and easy to handle: I didn’t need to print a thing – all could be managed online, and Highland have a great landlord’s app called PropertyMe where I can keep track of all payments and deductions related to my property’s bills, which Highland will also kindly take care of. Lana provides an informative viewing report after apartment inspections, and did a great job in securing 8 applications after just 2 viewings. I have now secured a tenant with deposit and bond paid in under a week since settlement! Thank you so much Lana and the Highland team for a job well done – really pleased with the result!
Highland Double Bay
Lana from Highland Double Bay is an absolute gem! Her professionalism, dedication, and warmth made renting our Rose Bay property a seamless experience. She kept us informed, found ideal tenants quickly, and handled every detail carefully. A true expert who was trustworthy, realistic in expressing her expectations and went above and beyond before, during and after the leasing process—thank you, Lana
Highland Double Bay
Lana was the first to respond from a list of agents. From that time her communication and desire to help us find a tenant and provide valuable information was extremely professional, courteous and above all highly successful. We would not hesitate in recommending Lana and her team to anyone needing to find someone with these qualities for their property.
Highland Double Bay
We were very happy with the staff who secured good tenants for our property. They were both very professional, knowledgeable and patient. They listen to everything we said. A very good experience all round.
Highland Double Bay
Lana and Claire were both incredible friendly, professional and helpful. They responded quickly to our many questions and were always happy to help. Thanks so much to both
Highland Double Bay
I had an exceptional experience working with Will and the property management team at Highland Double Bay. Will went above and beyond to secure a great price and quality tenants for my property, ensuring I was kept updated every step of the way. His dedication, attention to detail, and proactive approach made the entire process seamless. I highly recommend Will and the Highland Double Bay team to anyone seeking reliable and top-tier property management services.
Highland Double Bay
Nicole and Lana were fantastic to work with. They were professional and efficient in helping me find a tenant. Nicole provided clear step-by-step guidance, recommendations and timeframes to make the process easy and clear. The team have a good knowledge of the market and were proactive and timely in all their communications. I highly recommend the team at Highland!
Highland Double Bay
From the inspection through to application approval, Nicole was professional, efficient and patient throughout. I had an excellent experience securing a rental property through Nicole and Highland, and would highly recommend them to other renters looking to find a new home.
Highland Double Bay
I needed a short 8-month lease for my property, which seemed like a tough request. Nicole stepped in and went above and beyond to get exactly what we needed. From the start, Nicole was super professional and easy to work with. She understood what we wanted and worked really hard to find the right tenant. She kept us in the loop the whole time, which made everything so much easier and less stressful. Nicole's hard work paid off, and she found us the perfect tenant for the exact lease term we were looking for. It was clear she knew her stuff, and we felt comfortable knowing our place was in good hands. Overall, Nicole did an amazing job and made the whole process a breeze. I highly recommend her to anyone looking for a great property agent. Thanks, Nicole, for everything!
Highland Double Bay
Had to switch agents due to poor service. Nicole took care of handover and all contract details. House was rented within a fortnight of change. Nicole was very knowledgeable of all aspects of the rental, and the market. She gave excellent advice and set up a plan going forward with the property. Nicole and her team are very hard working and expedited our new contracts.
Highland Double Bay
