Stephanie has been a great supporter with the sale of my house, she is an amazing person to get along with, and wonderful to work with, I would recommend her 100%. If you are looking g to sell or even buy a property, Stephanie sure is the person to go through. Thank you so much Stephanie for all your support, very much appreciated. Job well done.
Stephanie Pearson
As an absentee landlord, there are some challenges in selling an investment property such as arranging maintenance and preparing the property for sale. This was all made very easy for me by Stephanie who undertook all of the arrangements required to optimise the sale of my property. Stephanie is extremely capable, prompt, diligent and has an easy going style that makes the whole process a more pleasant experience. My thanks to Stephanie and the Ian Ritchie agency for managing my property over the last decade and managing the sale so efficiently, well done.
Stephanie Pearson
Steph was really great with us throughout the whole experience of buying our first home. She returned our calls promptly and explained everything in detail. She always presented with great professionism and updated market knowledge as situations changed due to covid. Thanks Steph for all your help!
Stephanie Pearson
Always helpful went above and beyond was a pleasure
Stephanie Pearson
Stephanie has been great to work with during the acquisition of our investment property. Her ongoing performance as a property manager has been great especially with coordinating with the tenant to organise tradespeople access to the house and doing negotiations.
Stephanie Pearson
Steph was an amazing help all the way through the process of selling my first home. She made everything very easy along with being friendly and easy to talk to. Her knowledge of the property was very clear as she helped make a very good deal on my home. I wouldn't hesitate to use Steph again in the future when selling a property.
Stephanie Pearson
We were treated as if we were a burden despite being the ones whose money would supply their commission for the sale. At an open house inspection, Ian Ritchie himself seemed to forget who I was 3 times and proceeded to have the same conversation with me 3 times. When sending the invite to this feedback portal, they spelt my name wrong. We submitted our offer and it was not accepted until 2 weeks later due to Ian Ritchie and his firm's miscommunication, or rather, their inability to effectively communicate. This led to settlement issues as it only allowed 15 days from Contracts being exchanged to the initial proposed settlement date. All other friends and family who have bought homes, especially their first homes, have received welcome hampers upon receiving keys. We received nothing except a request for a photo for their social media page. An overall awful experience for our first home buying venture, we hope to never be associated with them again.
Ian Ritchie
Ian was very professional and a pleasure to deal with.
Ian Ritchie
We were guided through the selling process efficiently and Ian Ritchie achieved an excellent price for our property. They organised everything for us as we were not local, and everything was smooth and painless. Thank you very much.
Ian Ritchie
Fast responses to text messages about the offer, although didn’t know a lot about the house. Open houses weren’t always advertised online - we stumbled across signs on the side of the road on two occasions advertising an open home which were not advertised online. No follow up communication after the sale at all, no thank you card, no gift hamper - absolutely no frills.
Ian Ritchie
I was extremely satisfied with the knowledge and service I received from Ian Ritchie and his team throughout the purchasing process. I would definitely recommend them to anyone looking to purchase in the area.
Ian Ritchie
I would recommend Ian Richie Real Estate at any time
Ian Ritchie
