This is a disgusting agency. I made the mistake of not checking them because they kept saying how wonderful they are. However they ignored certain instructions such as notifying me about maintenance issues, or getting more than one quote and so on. The worst thing however was that for each rental review they worked for the tenant and not for me! They recommended keeping the same rent when rents had increased by over $100 per week, even in the sane building . Image property artificially keeps rents lower than all other agents in the same suburb. I have a huge file of documentation and going to Fair Trading. As an out of state owner I relied on Image and they cheated me. It’s far easier not to put in new tenants and interview them and so on when the payback per week in commission for the increase is not worth actually doing the job they are meant to do. They just sit back and take their commission and shit on landlords.
Image Property Aspley
