Since taking over as my agent, Sarah Haynes has given me personable contact and showed interest in my portfolio and understanding what I required of Image Properties. Efficient and always pleasant.
Image Property Aspley
I am extremely pleased with the exceptional service provided by Kirsty and Holly at Image Property. Its been only 4weeks since started engagement but super-impressed with their services to date. Their professionalism, responsiveness, and attention to detail have greatly contributed to the smooth transition of my recently purchased investment property. Kirsty was prompt and efficient providing early information and attending settlement inspection. From handling tenant inquiries to ensuring property maintenance, Holly has consistently demonstrated a high level of efficiency and dedication. Their proactive approach and clear communication have made my experience stress-free and highly satisfactory. I wholeheartedly recommend their services to any property owner looking for reliable and effective property management.
Image Property Aspley
They helped me secure tenants really quickly and at suitable terms.
Image Property Aspley
All the staff we dealt with at Image Property were extremely efficient and great communicators. They made the rental of our investment property easy and straight forward.
Image Property Aspley
My property Manager Alannah is amazing. She is always available to contact and sorts out any issues in a very timely manner.
Image Property Aspley
Image property have been wonderful to work with in regards to sales and property manageme
Image Property Aspley
They have managed my property for the last 4 years and I haven't worried about anything. Excellent communication and knowledge of the market
Image Property Aspley
Image Property has been outstanding in managing our property. Their team is professional, responsive, and always goes above and beyond to ensure everything runs smoothly. They handle all aspects of property management with expertise, from tenant communication to maintenance requests. We've had peace of mind knowing that our investment is in capable hands. I highly recommend Image Property for their excellent service and dedication to client satisfaction.
Image Property Aspley
Highly professional organization prompt and deliver as their IMAGE say!
Image Property Aspley
Sarah has been great working through a tenancy transition along with a range of maintenance issues.
Image Property Aspley
Every experience with the team at Image Property reinforces my belief that they are one of the most professional and efficient property agents in the market. I would recommend them to prospective landlords in a heartbeat. Their attention to detail is absolutely mind blowing.
Image Property Aspley
We had Emily from Image Property Aspley as our property manager for period of close to 2 years. Most of our problems experienced were during a listing campaign (really the only time our property manager had to do anything for the property to be honest!) At the end of a tenancy we were advised the property was in good condition, however on our stoping by the property we found rubbish everywhere, damaged light fittings, and verandas with caution tape on it and damaged cupboard drawers - none of which were reported to us. We were mortified to know the property was being shown to new prospective tenants in this condition without any maintenance requests sent to us. Needless to say we promptly ensured these issues were fixed so that it would not affect our chances of finding a new tenant. During the advertisement of the property we were advised to increase the listing price well above market value, which we go no interest for and the remaining 4 weeks were spend reducing the price back to only marginally above what it was originally. Our property manager Emily also communicated with us that an open home was advertised and had occurred, however no open home ever occurred as we found out when we drove past the property during the showing time as we were in the area. On requesting to speak to someone higher than our property manager we were advised to expect a call from someone from the management team (Steve), this call never came. Eventually we we changed to a new property manager from the west end office- we have had marginally better experiences with this property manager, though similar issues are starting to emerge. Overall, image property present as a company with systemically poor management and communication.
Image Property Aspley
