The property was well looked after, inspected to ensure its maintained well in condition. Able to get the renters quickly when its being advertised.
Image Property West End
We’ve had an exceptional experience with Image Property West End, especially with Kirsty Bimrose. From the beginning, her communication has been clear, consistent and incredibly responsive. No matter the situation, she always keeps us updated and never leaves us in the dark. As interstate landlords, this level of attentiveness has made a huge difference to our peace of mind. Throughout the handover process, Kirsty demonstrated exceptional professionalism and care. She took charge of the final inspection and worked closely with the builder to ensure all outstanding items were followed up and addressed. Her persistence and attention to detail gave us complete confidence that the property was being looked after properly. When we travelled to Brisbane to view the home post-handover, we saw firsthand how diligently she had managed the process. While the property wasn’t in perfect condition initially, Kirsty ensured that the necessary rectifications were completed without delay. Their market knowledge and insights are also impressive. They have provided valuable advice at times when we were unsure about how to proceed, always backing their recommendations with experience and context. This has made us feel supported and confident in our decisions, even when we couldn’t be there in person. The entire team has been approachable, proactive and detail-oriented. We have never once felt like just another client. It has been clear that they genuinely care about getting the best outcomes for us. Whether it is organising tenant applications, preparing the property for leasing, or offering strategic guidance, they have consistently gone above and beyond. We are so grateful to have such a dependable team managing our property and would not hesitate to recommend Image Property West End to other landlords looking for professional and trustworthy service.
Image Property West End
I’ve had the pleasure of working with Chadwick from Image Property, and I can confidently say his service has exceeded expectations. Chadwick’s professionalism stood out from the start — clear communication, prompt responses, and a deep understanding of property management made the entire experience seamless. What I appreciated most was his proactive approach. He didn’t just react to issues — he anticipated needs and offered thoughtful solutions. Chadwick was meticulous in his follow-up, ensuring no detail slipped through the cracks and making me feel consistently supported. His knowledge of the market was impressive, but equally valuable was his ability to build trust through transparency and genuine care. Whether it was sorting out maintenance tasks, tenant communication, or providing timely updates, he always handled things with integrity and efficiency. I’d highly recommend Chadwick to any property investor looking for peace of mind and a truly committed professional.
Image Property West End
I had a good experience with Chadwick Harding as my property agent from Image Property. His professionalism and knowledge of the market made the entire process smooth and stress-free. He was always responsive to my questions and provided valuable assistance. I highly recommend Image Property to anyone looking to buy a property or find a property agent.
Image Property West End
Chad was thorough in his work in getting various work done with the house and had excellent communication. I would highly recommend him to anyone.
Image Property West End
I am very grateful for the professional service I received finding a tenant for my studio. Thank you so much Ian & Kym.
Image Property West End
I was disappointed again and again by my property manager, and the seeming inability to track quarterly bills, outstanding maintenance, and previous correspondence. I was required to foot the bill for mould cleaning, a new cooktop and wall repairs (all very obvious tenant damage and negligence as the manager claimed), all because the manager did not submit a bond dispute in any manner, and simply offered ‘oh if we took it to claims it would cost you and you might not get it’. Openly admitted they missed the timeline for submission and offered no apology or reparation. Communication is consistently unclear, the manager does not seem to know what is happening ever, and can seemingly only answer one point per email and ignores second questions. My new tenant has been clearly disadvantaged and ignored, with maintenance I have approved immediately taking months to be implemented for no clear reason. I have left this company, for the take of my tenants and my own finances. At the very least, the manager has been polite via phone and email.
Image Property West End
The property handover and letting was quick, efficient and proffessional. Property was let in just over a week!
Image Property West End
Our property manager, Zara, has managed arrangements with our tenants very effectively, keeping us well informed. Provided us with good understanding of the choices we had and liaised well with our tenants to get good outcomes.
Image Property West End
We had an outstanding experience working with Chad . From the very beginning hander of the property from builder , their professionalism, market knowledge, and clear communication .They took the time to understand our needs and provided valuable, strategic advice that made all the difference. Thanks to their expertise, we not only secured the right tenant, but also felt confident and well-informed throughout the entire process. Their attention to detail, responsiveness, and commitment to achieving the best outcome made this a seamless and stress-free experience. If you're looking for a trustworthy, forward-thinking agent who genuinely puts your interests first, look no further than chad at Image property. Highly recommended!
Image Property West End
Ian Jung provided excellent service from our initial meeting to securing a tenant for our property. He did a great job organising trades for repairs and compliance and marketing the house to be tenanted. Based on my experience with Ian, I would recommend Image Property.
Image Property West End
- Response to my enquiries - Professional - Knowledgeable
Image Property West End
