I was introduced to Image Property after acquiring an investment property in Brisbane. From the start they were very helpful and organised - they have good online documentation and explanations. The property manager was experienced, very knowledgeable, friendly and easy to deal with. They have a good vetting and application process for finding tenants….my property was a new build with a couple of teething problems but Image Property were on to any issues straight away. Tenants have an easy way of contacting them and logging any queries or issues. So far in my dealings with Image Property, there’s always been someone available to get things done - their portal has all the details to track payments and view updates on any issues. I’m very happy to recommend them. I also appreciate that they have photos of all the staff on the website - even though you may not meet them all, you know who you’re dealing with, which is important.

Image Property West End

star   4.9   (178 reviews)

The communication and the professionalism was A1 they really know the market and kept us update All the way

Image Property West End

star   4.9   (178 reviews)

This is my first time as a property owner and the team at image property made the process easy and stress free. They kept me updated through-out and are always available for any of my ‘stupid questions’. I would highly recommend.

Image Property West End

star   4.9   (178 reviews)

As an owner living away, Monica has been supporting me with managing my property. I can't speak any higher of her. She is professional, efficient and onto any task that arises straight away. She communicates well with myself and the Tennant seamlessly and I would recommend the image property team to anyone looking for representation.

Image Property West End

star   4.9   (178 reviews)

A few months ago we decided to transfer our investment property to Image Property after sub-standard experience with another property manager. Since being with Image Property, we have nothing but praises for Lana. She's an absolute superstar!!

Image Property West End

star   4.9   (178 reviews)

Lana was a pleasure to deal with. Great communication skills and advice. My placed was leased after the first opening.

Image Property West End

star   4.9   (178 reviews)

Date of property Entry had been agreeded but property manager did not turn up. Lack of support for tenant applying for Utilities like Electricity/ Broadband. It is not easy to contact Property Manager and her phone is always unreachable. I am never receiving reply from the questions asking about the rental property.

Image Property West End

star   4.9   (178 reviews)

Image property are a real pleasure to work with! Every engagement I have with Image has been fantastic, and their team have prompt and professional communications across the board. I always know what is happening with my properties, and the team have excellent attention to detail and go the extra mile. Lana Shanks has been exceptional and nothing is ever too difficult. One of the best agents I've had the pleasure of working with.

Image Property West End

star   4.9   (178 reviews)

I have been with Image properties for the past 3 1/2 years- must say they are on top of my list I recommend them to anyone. Excellent client service with quick responses to any queries. The quarterly reports and online service s are great. They were recommended to me by a friend and it’s been as blessing.

Image Property West End

star   4.9   (178 reviews)

I’ve recently used Image Property to rent my unit and they’ve been a pleasure to deal with from the beginning to the end of the process. They were also able to secure a great deal for me, which surpassed my expectations.

Image Property West End

star   4.9   (178 reviews)

Lana is a nice person and provides a very good professional service.

Image Property West End

star   4.9   (178 reviews)

Monica and the team were great. They are so professional. They managed to secure a tenant for our rental within one week of placing it on the market.

Image Property West End

star   4.9   (178 reviews)