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Our reviews

  5  
822 reviewsacross 37 different locations, showing 12.
Our qualities as told by our client reviews: reliable, responsive, friendly, supportive, honest, clear communication, local expert.
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Seller review
Knowledgable and responsive.
over 7 years ago
Knowledgable and responsive.

James knew the market well.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Personable and effective
over 7 years ago
Personable and effective

Dealing with James, Deb and the team at Impact reality made selling our house a breeze - even in a rapidly softening market. With a background in economics James is very knowledgeable in market forces, buying/selling cycles etc to be able to get you the best price for your property. The communication from the team was outstanding and we couldn't have been happier with our choice of agents. Do yourself a favour and choose James, Deb and the team at Impact Realty.

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Providing valued outcomes.
over 7 years ago
Providing valued outcomes.

James was able to achieve that difficult balance of working for & respecting the needs of both the vendor & purchaser in our dealings. The team - Deb & Marie, provided courteous & prompt attention to all matters inquired of them. We are really looking forward to our new surrounds.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Outstanding Agent and an Incredible team
over 7 years ago
Outstanding Agent and an Incredible team

After interviewing a number of agents it was a very easy decision. We decided to pick James and Deb to sell our home as they showed to most knowledge and desire to achieve the best possible price. They presented a plan off attack on how they were going to achieve the best price and didn't fail. At all times they went above and beyond to keep us in the loop on how our sale was progressing. We sold our home over a month ago, and they are in regular contact to ensure everything is going well and offering any further services we may need. I would have no problems in recommending them to anyone looking to sell in the future. WHAT THEY PROMISED THEY DELIVERED. Thanks for everything my family can now move onto the next faze of our life with a huge smile on our face.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Experience and knowledge of the area
over 7 years ago
Experience and knowledge of the area

Adam did a great job in achieving the sale of my property, particularly in light of the uunpredictable property market. I was partcularly impressed to see how personable and respectful he was throughtout.

Adam Hanley

Adam Hanley

  4.9   (130 reviews)
Buyer review
efficient & a pleasure to deal with
over 7 years ago
efficient & a pleasure to deal with

James was super helpful, knowledgable and returned calls extremely quickly. extremely efficient & professional every step of the way and would highly recommend!

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
A++ from Listing to Sold!
over 7 years ago
A++ from Listing to Sold!

James is the utmost professional. Like most other agents we met with he is experienced & knowledgeable but what sets James apart from the rest is that he goes above & beyond in his communication, he is respectful & most importantly he is genuine. Our dealings with Deb & Marie were very similar, they also made us feel comfortable throughout the process & added to the overal Impact Realty experience. If you are looking for an Agent or in the market to Buy or Sell, we highly recommend contacting James and the team @ Impact Realty.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Experienced agent with thorough knowledge
over 7 years ago
Experienced agent with thorough knowledge

James presented well from the start and gave insightful information to assist with our sale. He was fantastic with our open for inspections and photo's. He even supplied cushions and flowers to dress our place. Nothing was too hard for James and I congratulate him on his efforts which contributed to a speedy contract signing within 2 weeks.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
professional
over 7 years ago
professional

James was professional from start to finish.. always kept us up to date with everything that was going on.. in a tough market James made the process seamless..

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Great agent, great advice, great service.
over 7 years ago
Great agent, great advice, great service.

Adam was extremely helpful but never pushy. Made sure we understood everything in what was a new experience for us. Always available to answer any query we had and we would highly recommend him if you are seeking a real estate agent with honesty and integrity.

Adam Hanley

Adam Hanley

  4.9   (130 reviews)
Buyer review
Personable and professional
over 7 years ago
Personable and professional

James and Deb are a very personable and professional team. They constantly provide open communication and are willing to go above and beyond for their clients. We have been extremely pleased with the outcome and would recommend their services to anyone.

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Great Agent and Service!
over 7 years ago
Great Agent and Service!

Both James and Deb, have been a great help to us in buying our dream first home in Australia. They have guided us through the buying process in great detail, but in a relaxed and friendly manner. I cant thank and recommend them highly enough, following our experience.

James Merchan

James Merchan

  5   (386 reviews)
757 - 768 of 822
Impact Realty Group Mount Eliza | Frankston
Contact Impact Realty Group Mount Eliza | Frankston
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