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Our reviews

  5  
822 reviewsacross 37 different locations, showing 12.
Our qualities as told by our client reviews: reliable, responsive, friendly, supportive, honest, clear communication, local expert.
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Buyer review
Adam was great
over 8 years ago
Adam was great

Adam was very quick to respond to any of our queries and had no trouble organising access for our consultants prior to going unconditional. This is our first purchase and Adam was great throughout the whole process.

Adam Hanley

Adam Hanley

  4.9   (130 reviews)
Seller review
Impact by name impact by nature!
over 8 years ago
Impact by name impact by nature!

I would certainly recommend Adam to all family and friends as an agent that communicates well and has a wealth of experience to offer. Adam went above and beyond attending to matters that came up.

Adam Hanley

Adam Hanley

  4.9   (130 reviews)
Seller review
Highly recommend
over 8 years ago
Highly recommend

Adam made the process of selling our home so easy. When we first decided to start looking for a property Adam helped us to find what we were after. When it came to selling ours his communication with us was excellent. He did everything he could to create a smooth process for us with an outstanding result.

Adam Hanley

Adam Hanley

  4.9   (130 reviews)
Seller review
Great an approachable agent
over 8 years ago
Great an approachable agent

Adam was very professional, honest and knowledgeable. I would have no hesitation in recommending him to family and friends. He got a top price for my place which I was really pleased with. This is the second time our family have used Adam and both times he acted professionally getting a good price. He is easy to deal with and returns call quickly which I feel is important in the stressful time of selling ones house. Good luck Adam

Adam Hanley

Adam Hanley

  4.9   (130 reviews)
Buyer review
Great agent
over 8 years ago
Great agent

James made buying my first home really easy highly recommend him and impact real estate

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Great Agent, Great Experience!!
over 8 years ago
Great Agent, Great Experience!!

We dealt with Impact for the first time and was delighted with the experience. We found James and Deb to be professional, honest and pragmatic - they acted and completed the engagement meeting every promise and commitment along the way. At the same time, Impact (James and Deb) were personable and we enjoyed the process - and we suspect that the purchasers would have had a similar straight-forward and honest process and experience. On top of how our sale process played out, the outcome was exceptional with a good, fair price achieved within a very short timeframe. We have NO hesitation recommending James and Impact (in fact - already have done so!!) Greg and Helen B

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Amazing agent to deal with.
over 8 years ago
Amazing agent to deal with.

Friendly and understanding. No hard sell as we have had with other agents in the past. Stress free transaction on the purchase of our home dealing with Adam. Highly recommended

Adam Hanley

Adam Hanley

  4.9   (130 reviews)
Seller review
Adam was great! Always available and never felt hurried.
over 8 years ago
Adam was great! Always available and never felt hurried.

Adam was honest, hardworking , friendly and easy to talk with - his knowledge of the property market was especially on pointe. The marketing, communication and all dealings with Adam and the Impact Reality Team was completely professional and very easy - the whole process never felt like 'hard work' Highly recommended!!

Adam Hanley

Adam Hanley

  4.9   (130 reviews)
Seller review
Perfect Agent
over 8 years ago
Perfect Agent

Extremely transparent and communicated clearly throughout the entire process. Created urgency through sale by set date which lead to multiple offers on the property and a quick sale at a price point we were very happy with.

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Great experience purchasing our new home!
over 8 years ago
Great experience purchasing our new home!

My wife and I recently purchased our home in Mount Eliza through Impact Realty Group, who were acting for the Vendor. We found James and Deb Merchan extremely professional and helpful, easy to deal with and they truly made the whole buying process seamless for us. We're very happy. We would highly recommend Impact Realty to those in the Mount Eliza area.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Great Agent
over 8 years ago
Great Agent

James and Deb are a wonderful team, professional, pleasant to deal with, the nicest real estate agents ever, we highly recommend them.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
above and beyond
over 8 years ago
above and beyond

The review title says it all….. In Deb and Jamie of IMPACT REALITY GROUP we encountered two delightful young people who brought to real estate their well honed skills and knowledge from previous careers in the legal and finance arenas coupled with individual charm and caring. As vendors we felt totally at ease as Deb and Jamie guided us through the process of marketing and sale of our family home of 35 years which also extended to counselling us through the practical emotional aspects of parting with our long time home. In short we cannot recommend IMPACT REALITY GROUP highly enough…… regards Robert, Sylvia & Raymond

James Merchan

James Merchan

  5   (386 reviews)
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Impact Realty Group Mount Eliza | Frankston
Contact Impact Realty Group Mount Eliza | Frankston
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