Personal, knowledgeable and on time
I bought a property off-plan when I was in a strong financial position.
The unexpected happened which was completely out of my control.
I called upon Ray Moon and his team in a situation where I knew I could not settle in time.
After the broker gave me the shattering news that I would not be able to settle I was facing a loss of my hard earned deposit.
I told Ray Moon about my personal situation. He met me and I knew post meeting that I was with the right team. He drew up the facts and numbers for me, explained each step and what my best option was. He recommended the on-sell and took on the project to sell in under a month. Ray executed the project with success even with extra hurdles. The property could not be shown to anyone physically so they had to sell it `second hand`off-plan although it had been built.
I received updates regularly even from Ray´s boss, once even on a weekend, late in the evening to keep me completely in the loop about someone interested in the property. Every interaction was respectful, honest and on point. It sold and I could not be happier.
The unit did not have a big profit margin on it for Ray. He could have put me on the bottom of his priority pile, but they all worked together to help me through.
For my daughter and I, this meant we can have our savings behind us to get through the rough patch.
I am genuinely grateful and would not choose anyone else in the future.
Thank you.