Ivy was a pleasure to deal with. She has wonderful local area knowledge and made a huge effort to always answer any questions I had. She made the buying process very enjoyable and I would highly recommend her to all sellers/buyers due to her high level of professionalism.
Ivy Wu
Ivy Realty went above and beyond in helping us find a home and the purchase of our property. We highly recommend Issac, Ivy and their team.
Ivy Wu
Dhi is an excellent agent. He was always available for any questions regarding the property. We couldn’t have asked for much more.
Dhi Vig
Via Dhi Vig at Ivy Realty, I puchased the property in Hope Island September 2023. I had a pre inspection and accordingly several issues were discussed with Dhi before the settlement. (The seller was even at home on the pre inspection day. No notice was given by Dhi) All issues were agreed with the seller and confirmed before the settlement. On the settlement day, I attended the property after the settlement in the late arvo and observed that the seller still moving out and noticed the property was damaged (Some plumbing issues, Sever Water leak, gate and wall damage). Some unexpected/critical damage and some conditions were not remained the same as per discussed and agreed. I rang Dhi straight away to inform what was happening. He replied that he would speak to the seller, but he couldn't do much as he was away in Melbourne. Later on, Dhi said he could not get hold of the seller. Seriously? The agent was unable to speak to the seller? Who am I supposed to speak to then? Is the agent meant to be the one who is responsible for communication for both parties? Also, I was advised that Dhi was unable to handover the key as he was away to Melbourne and would arrange someone from the office who could hand over a key to me on the settlement day. No one turned up for key handover and I had to receive a key from the seller directly. No notice given. I experienced a terrible communication breakdown between the seller and the agent which caused the critical damage to the property between pre inspection and the settlement day. I understood that Dhi was away, but the fact that he couldn't get hold of the seller was not what I expected and it did not make any sense at all. OVERALL, as a HOME buyer, it was really disappointing and upsetting experience.
Dhi Vig
My wife and I got to know Ivy and Issac through going to open homes in the Sovereign Islands community for quite some time. They were both very friendly and welcoming at all times, which made us feel incredibly comfortable. They worked tirelessly to help find us the perfect home, while being patient and attentive every step of the way, promptly answering our questions with no hard pressure to sell us just any house. It was an immense pleasure working with Ivy and Isaac who provided us with highly professional service. Thank you for everything, and definitely looking forward to working with you in the future!
Ivy Wu
From the first meeting I had with Issac I was meet with a Warm & Genuine interest to find me a property to meet my needs & budget After looking a numerous properties and several visits from sydney we finally found my forever home. Isaac worked tirelessly with the vendor & myself to achieve the desired results we were both happy with! This included several visits to the property Negotiating inclusions arranging a pool certificate and any queries no matter how small were handled promptly After a we put together a contract of sale Isaac constantly following up with myself and the Vendor to agree on a Settlement date During the entire process I found Isaac to be one of the Most Sincere & Genuine Real Estate agents I have delt with in over 35yr I can Highly Recommend using IVY Reality to either purchase or sell a property through
Ivy Wu
I found Dhi quite approachable and always available to discuss any issues even on Public Holidays , Hekept us well informed
Dhi Vig
Ivy was really supportive from the beginning. Excellent communication and reliable She has made sure all our concerns were addressed immediately
Ivy Wu
Isaac and Ivy marketed our house excellently and worked hard to get us a good price. They are very knowledgeable of the local market and are very professional in all their dealings. Their skills in closing the deal also came to the forefront and they achieved a great outcome for us and the buyer.
Ivy Wu
Dhi worked very hard for the sale of our property. He has a wide base of Clientele which he can call on any time. We were well informed of any information that he c We would recommend to anyone seeking a great sales representative.
Dhi Vig
Dhi went above and beyond to help us find the right property, he returned phone calls and answered all our questions promptly. Dhi was very knowledgeable, honest and reliable
Dhi Vig
Our conclusion through the whole purchasing process (inspection, auction, settlement, post-settlement and timely on-going support) is that Ivy Wu and her team are truly responsible and reliable to both buyer and seller. We were delighted by Ivy's timely on-going support as she could sense and understand our concerns. One of bright spots is their after-sales support which helps buyers make their settlement smoothly. It is unique comparing our previous experience. We were luck to meet and work with Ivy and the agent!
Ivy Wu
