We had a great experience buying our home and Jellis team were amazing, Pam Rankin was very supportive helping us during the purchase process! We highly recommend her services.

Pam Rankin

star   5   (50 reviews)

Pam is surely one of the best agents I have even seen. Pam is not only professional with sound property market knowledge, but she is also very kind, helpful and friendly. She has been helping us with all her heart and great devotion. She went above and beyond than just 'good' customer service. She has done a lot of extra to get the task done e.g. extra research on property insights, comparison of ours vs others in the market, etc. She is so professional and gave us a lot of good advice on every single stage of our selling path. She gave us sufficient information and analysis to help make decision on every steps e.g. put up the right price, decisions on advertising, auction need, etc. Pam has also made effort to understand our needs and barriers, she was not pushy and very reasonable on all suggestions. Frankly, it was a tough selling process under current bad property market. But Pam has done a great job helping us to sell the house in time under the time constraint of our relocation to overseas and Christmas, etc. Words really can't express my thankfulness and appreciation to Pam's help and support along last few months selling path. She is surely highly recommended to anyone who wants to sell and buy their properties. It's too hard to get any agent better than Pam :)

Pam Rankin

star   5   (50 reviews)

This was my first time selling a property and Pam made the process exceptionally smooth and easy. Nothing was too much trouble and Pam guided me through the whole process, explaining the steps and advising me on the best presentation of our property. Pam's communication was brilliant, keeping me updated at every step. Our property sold within a week, which was a fantastic outcome.

Pam Rankin

star   5   (50 reviews)

Jack was friendly, easy to talk to and contactable. Jack has expert market knowledge and is very professional.

Jack Smith

star   4.8   (166 reviews)

Jack was always available to talk to. Always helpful, professional and reliable and put so much time into selling my home. His experience and knowledge was of the highest. Trusted him completely and a hell of a nice guy

Jack Smith

star   4.8   (166 reviews)

All through the process Jack and Pam kept us informed, they were also able achieve our expectations within a very limited time frame. Thank you

Jack Smith

star   4.8   (166 reviews)

I found Jack to be a great communicator and available whenever I had a concern. He was able to achieve a great result with a limited time frame . I would recommend Jack and Pam to look after any sale or purchase

Jack Smith

star   4.8   (166 reviews)

Thank you Jack and team for the way you marketed, displayed and sold my home. I was thankful for prior warnings of inspections, feedback from the inspections and the many phone calls that over the short time the house was on the market, kept me informed. The photographers, the lady who wrote the advertising blurb and the man who drew up the plans for the publicity were all very considerate and professional. This is the third house the Professionals in Lilydale have sold for me and I highly recommend them.

Jack Smith

star   4.8   (166 reviews)

We have sold and purchased properties off Jack for many years now. He always provides a great, friendly, knowledgeable service and we put our trust in him as we know he’ll get a great result. Always willing to go above and beyond too. Thank you Jack!

Jack Smith

star   4.8   (166 reviews)

Thank you Pam for helping us with the purchase of our new family home. Pam made the experience so easy and enjoyable. She was quick to respond, always joyful and happy to take us through the home for many inspections. We are very happy with the whole process and can't wait to move in.

Pam Rankin

star   5   (50 reviews)

Let us tell you about Jack . Hilda & i have had some years experience with Jack and found he has the ability to suggest different Strategies for different sales eg : gardens , carpets , what not to do etc He is always friendly and lets you know what is happening . He also has a good team around him . Good luck Jack..

Jack Smith

star   4.8   (166 reviews)

Jack and the team were so helpful and understanding every step of the way. Jack’s knowledge of Coldstream and the surrounding area was spectacular and a little surprising too. He got an unbelievable price for my mums place and just made the grieving and stress so much easier to process. Pam and Rebecca were amazing to work with too! Can’t fault them even to the end. I will definitely recommend them to my family and friends!

Jack Smith

star   4.8   (166 reviews)