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Our reviews

  4.9  
176 reviewsacross 26 different locations, showing 12.
Our qualities as told by our client reviews: reliable, supportive, friendly, honest, responsive, local expert, clear communication.
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Seller review
Very Professional and a very good auctioneer.
almost 10 years ago
Very Professional and a very good auctioneer.

William Lyall of Carter Real Estate was selected over other Local Ringwood Agents owing to his professional approach and his openness and honesty in respect to the marketing of our property. We thought we had an idea about what would work for us and through discussion and communication about the sales plan we were happy to accept and go with the recommended strategy. I found the open for inspections relatively painless and the Carter Staff were very cooperative and provided good feed back to us. They were always on time and prepared to discuss various aspects of the selling process. I have experience as a licensed auctioneer and always take an interest in the techniques used by various auctioneers. I was very impressed by William Lyall and the way he conducted our auction. Agents are engaged by vendors to get the best result possible. I have had an experience in the past 2 years where I felt another local agent was more interested in the purchaser than optimising the sales price for the vendors. Being a deceased estate realisation we had an obligation to the beneficiaries to maximise the selling price of the property. William Lyall and his team ran the auction in an exemplary way and managed to get us an excellent result. We are very pleased with William Lyall and his team at Carter Real Estate and will and have recommended them to other vendors.

William Lyall

William Lyall

  4.9   (47 reviews)
Buyer review
Good agent
about 10 years ago
Good agent

Jess helped us to get the section 32 and help us on the Auction day to fill up all the paper work. Thank you.

Jessica Clarke

Jessica Clarke

  4.7   (21 reviews)
Seller review
Ringwood Sale - fantastic result
about 10 years ago
Ringwood Sale - fantastic result

Mike's tireless dedication, hard work and knowledge / profilling of many of the prospective buyers was a major factor in achieving a awesome auction day result for our Ringwood property. Mike gave us a understated confidence throughout the entire campaign and kept us informed of all critical information even up to the final minutes before the auction. I would have no hesitation in recommending Mike and Carter Real Estate in the future.

Mike Wang

Mike Wang

  5   (199 reviews)
Buyer review
Absolutely pleasure to work with
about 10 years ago
Absolutely pleasure to work with

We have been to numerous inspections over a two months period and Jessica came across as the best communicator. She has a lovely personality, always greet us with a big smile, inform us with every step and process that is required of us and make us feel at ease. It's a very pleasant experience!

Jessica Clarke

Jessica Clarke

  4.7   (21 reviews)
Seller review
William Lyall
about 10 years ago
William Lyall

From initial valuation to a final successful auction William Lyall couldn't be faulted. During the campaign he kept me up to date about interest in the property in a professional & honest manner. His auctioning skills on the day were fantastic. I really appreciated his willingness to listen to my views about the actual auction & to discuss possible auction scenarios. Having sold many properties over the years I would recommend William to any prospective vendor.

William Lyall

William Lyall

  4.9   (47 reviews)
Seller review
Jessica Clarke
about 10 years ago
Jessica Clarke

It was an absolute pleasure to work with Jessica. She is professional, articulate & possesses a positive 'can do' attitude. At all times she knew where the campaign was headed & provided relevant information to me as the vendor throughout the campaign. She could certainly provide a lesson in communication and customer service to some of the inner Melbourne estate agencies I have dealt with over the years!

Jessica Clarke

Jessica Clarke

  4.7   (21 reviews)
Seller review
Sale of 31 Ireland St, Ringwood.
over 10 years ago
Sale of 31 Ireland St, Ringwood.

William is a very approachable, forthright and honest real estate agent. Certainly not in the mould of some others we interviewed. He and Jessica Clarke were constantly available to us to answer any questions we may have had and to calm and assure us as required. We were extremely satisfied with the result from our sale. In fact, our family will miss having them involved in our day to day lives! We would have no hesitation in recommending William and Carter Real Estate to anyone wishing to sell or buy a home.

William Lyall

William Lyall

  4.9   (47 reviews)
Buyer review
Great Experience
over 10 years ago
Great Experience

Jessica has a lovely personality and was very approachable from the first open house. I had requested to be contacted by text/e-mail and Jessica did so, which was refreshing! Jessica was thorough in her correspondence without being intrusive. On our day of purchase she was great and you could tell she had a fantastic relationship with the vendors as well. Very positive experience in buying a home.

Jessica Clarke

Jessica Clarke

  4.7   (21 reviews)
Buyer review
A great help
over 10 years ago
A great help

Jess was a fantastic help with the purchase of our new home. Very knowledgable and friendly.

Jessica Clarke

Jessica Clarke

  4.7   (21 reviews)
Seller review
Couldn't be happier!
over 10 years ago
Couldn't be happier!

We were very comfortable having William and the team from Carter sell our family home. They outlined upfront what they would do for us throughout the process and they didn't disappoint, everything they said they'd do they did. We are thrilled with the outcome and will be recommending William to our family and friends.

William Lyall

William Lyall

  4.9   (47 reviews)
Seller review
Best decision we made.
over 10 years ago
Best decision we made.

William Lyall is not your typical real estate agent, he's honest, professional and has strong communication skills. I would highly recommend him to anyone and would use his service again without hesitation.

William Lyall

William Lyall

  4.9   (47 reviews)
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