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Our reviews

  5  
118 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: supportive, proactive, detail-oriented, local expert, well-prepared, responsive, clear communication.
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Landlord review
Exceptional, personalised, reliable and honest service which goes above and beyond.
over 1 year ago
Exceptional, personalised, reliable and honest service which goes above and beyond.

I have been renting my properties for over 30 years and recently made the 'jump' to Jump Property Management. Jump provides exceptional are, service and honesty. They far exceed the service and care of any property managers I have ever experienced in 30 years of renting properties across Australia. Jump delivers what it promises. They work with and for their clients, utilising rigorous, transparent processes to provide the landlord with a wide selection of criteria to ensure the best fit of tenant to the property. Their experienced staff also ensures tenants are supported and treated with dignity throughout the process of finding a rental. Jump therefore provides a quality, values rich, personalised service meeting the needs of today's challenging rental market. They respond with timely, reliable, fair and proactive service and in doing so respond professionally to the challenges faced by renters in a competitive market and the rights of landlords to acquire reliable tenants who respect their property. Jump staff are always proactive in identifying issues, providing tamely, cost effective advice to resolve issues and working hard behind the scenes in serving landlords and tenants. I have been impressed and relived at how Jump is able to work with tenants, landlords, insurance companies and trades people to ensure properties exceed the highest safety and quality standards. All repairs and maintenance requests are identified, managed, actioned and reviewed (through extensive well documented and regular property reviews and updates). I will use Jump Property Management and Sales exclusively for all my future property needs. Their personalised service, exceptional value and service is industry leading.

Jump Property Management & Sales

Jump Property Management & Sales

  5   (306 reviews)
Landlord review
Great communication and very professional
over 1 year ago
Great communication and very professional

Lou has been great and taken care of everything for us in regards to our properties. He is a great communicator and very professional! Thanks Lou!

Jump Property Management & Sales

Jump Property Management & Sales

  5   (306 reviews)
Landlord review
Easy to deal with
over 1 year ago
Easy to deal with

Have had our property maanaged by jump for 2 years now the communication has been excellent. We know what is going on and are informed on a monthly basis highly recommend this company

Jump Property Management & Sales

Jump Property Management & Sales

  5   (306 reviews)
Landlord review
Reliable, remarkable and proactive
over 1 year ago
Reliable, remarkable and proactive

We have had the pleasure of working with Lou and the team from Jump Property Management & Sales, and we couldn’t be more satisfied with their services. Lou is incredibly proactive, always staying ahead of potential issues and ensuring that our property is well-set up. As we are residing interstate, we cannot be at the address for arrangement of services. But Lou is reliable and provides services with remarkable level of attention to detail. Their effective communication and prompt responses have made the entire process seamless. They have a keen eye for detail and a deep understanding of the market, which has resulted in securing reliable tenants quickly. We highly recommend Jump Property Management & Sales to any landlord looking for a dedicated and efficient real estate agent.

Jump Property Management & Sales

Jump Property Management & Sales

  5   (306 reviews)
Tenant review
Professional and friendly
over 1 year ago
Professional and friendly

Lou and the team have been a pleasure to deal with. The application process was smooth and the communication with the Jump team has been easy and very professional throughout.

Jump Property Management & Sales

Jump Property Management & Sales

  5   (306 reviews)
Tenant review
Great First-Time Rental Experience with Lou and Jump Property team
almost 2 years ago
Great First-Time Rental Experience with Lou and Jump Property team

We had an excellent experience with Lou and Jump Property team . As first-time renters in Australia, we had many questions, but Lou was incredibly helpful. He communicated clearly and promptly, ensuring we understood all the important details. Lou was also flexible when we needed it, which made the process even smoother. Everything was handled professionally, and we felt confident throughout. Highly recommend!

Jump Property Management & Sales

Jump Property Management & Sales

  5   (306 reviews)
Landlord review
Fantastic Services
almost 2 years ago
Fantastic Services

After extensive research and talking to friends, I decided to contact Jump. At the initial meeting, Lou - the Director pointed out a few things that I needed to attend before it was ready for rent. I found Lou was polite, friendly and helpful. After signing the contract, Lou came to the house to take photos as well as the complimentary Video Walk Through and Virtual Tour (Free of Charge). The next day the property was listed online. Immediately after the Open Inspection Evening, Nina - the Property Manager sent me the Inspection Report to inform me the details of the Open Inspection. The next morning, Nina recommended 3 quality applicants to me to consider as potential tenant. It did not take long the rental contract was signed. Jane - the Account Executive and Mary - the other Director were very helpful to find the plumber to fix the plumbing/toilet problems. Lou even went further by getting the 2nd quote for the repair work. No matter whether it was a small job or big job, they gladly helped me to fix the problems. All in all, everyone at Jump are very polite, friendly and helpful. I have no hesitation to recommend Jump to anyone who is looking for a new Property Manager.

Jump Property Management & Sales

Jump Property Management & Sales

  5   (306 reviews)
Landlord review
Highly recommend jump Realestate due to their high-quality and control with servicing clients
almost 2 years ago
Highly recommend jump Realestate due to their high-quality and control with servicing clients

At jump, Real Estate, Lou and his team were absolutely fantastic with the work they provided for me and my wife and the presentation was high standards. Lou always answered my phone calls and rang me when he had updates, found tenants for our investment property, and whatever he said, he followed through Always emailed me with any updates. Very happy over all. Thanks Lou and the team.

Jump Property Management & Sales

Jump Property Management & Sales

  5   (306 reviews)
Tenant review
Excellent Services
almost 2 years ago
Excellent Services

My experience dealing with Lou was excellent! He finalised my lease in 2 days and also communicated very efficiently throughout the process.5 stars 😊

Jump Property Management & Sales

Jump Property Management & Sales

  5   (306 reviews)
Tenant review
Excellent customer service
almost 2 years ago
Excellent customer service

Jump properties were very welcoming and very professional. They knew exactly what we were looking for especially after moving interstate. They knew the market really well and offered a couple of recommendations via email until we found our home.

Jump Property Management & Sales

Jump Property Management & Sales

  5   (306 reviews)
Landlord review
great property agent
almost 2 years ago
great property agent

Got a new tenant and much higher rent. Gave good suggestion on improving the property while empty.

Jump Property Management & Sales

Jump Property Management & Sales

  5   (306 reviews)
Tenant review
Very friendly! Very helping!
almost 2 years ago
Very friendly! Very helping!

Easy to make contact with and all very friendly! Professional and prompt, have been great as our agents!

Jump Property Management & Sales

Jump Property Management & Sales

  5   (306 reviews)
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