It was a hard sell for Sam to begin with, but under the circumstances he was very professional, he even went and vacuumed the house prior to settlement! When ever we queried anything and he didn't have the answer to, he made a point of finding out what he could and always got back to us - and continues to do so even after the sale. Overall it was a job well done.
Sam Palmer
From our first interaction with Sam, he immediately demonstrated knowledge, communication and professionalism, above and beyond. Sam was easy to deal with, responded quickly to all our inquiries and if he didn’t know the answer to any of our questions, he was honest and then found the answers. Sam acted with the highest integrity in a situation where he was trying to achieve the best outcome for all involved. Sam was totally impartial and applied commonsense to all scenarios. Once a deal was done, Sam didn’t drop the ball and continued to work hard to ensure that all our requirements were met. Purchasing a property can be a stressful activity, however, Sam ensured it was smooth sailing and stress free. Sam was also able to offer his extensive local knowledge to point us in the right direction for goods and services to get us started on our journey in East Gippsland. Thanks again Sam!
Sam Palmer
We had the pleasure of both purchasing from and selling a property through Sam. During our expirence, Sam was always punctual, polite and easily contactable whenever we had a question or were wanting to organise anything. Sam provided us the ability to adapt to the local market, and offered relevant solutions relating to our proprty. We were grateful for the team work between Sam and Judy, allowing all our needs to be meet when either one of them were unavailable. We are grateful for Sam's honesty, positive attitude and willingness to cater to our needs, making this part of our seeling/purchasing expirence run just that little bit smoother.
Sam Palmer
Thankyou for working with us to sell our piece of paradise. We highly recommend Judy for any further sales
Judy Vella
First time buying a house as we built last time, Sam’s made our experience smooth and easy any questions were answered promptly very professional and great to talk with will recommend and use agin in the future thanks Sam
Sam Palmer
Sam Palmer is young man with a bright future in the real estate industry. He shows great local knowledge of lakes and of the local market. Sam is polite and well presented. He responds to calls and emails quickly. Sam made the sale of our property very easy. We are pleased to recommend Sam and the team at First National Lakes Entrance.
Sam Palmer
Judy got back to me within the hour of sending an email regarding information on selling the block. She was very professional and very easy to communicate with. We had a sale within a few hours of the land going on the market. Every step of the way was very easy and I would highly recommend her.
Judy Vella
Thanks to Judy for looking after Dad’s property and getting a fair sale for it. I appreciate the work put in for a very quick sale. It’s exactly what the family needed. The service provided was impeccable. ⭐️⭐️⭐️⭐️⭐️
Judy Vella
There were some ups and downs while my house was on the market and the purchasing of my new unit but Monica helped to sort these out. We stayed in contact by phone, mainly text messages, which suited me as I work full time and I could respond when I had the chance.
Monica Moorhouse
We are very happy with Monica and her team great support thanks
Monica Moorhouse
Monica is one of few Agent's we've dealt with (and we've dealt with many) who we genuinely believed had the best interest of both buyer and seller in mind during the whole process from viewing right through to settlement. She was happy to go over and above and attend the property in our absence and was always responsive to emails and phone calls. We will certainly use Monica to sell our place when the time comes as we like to deal with people who have integrity and do what they say they'll do.
Monica Moorhouse
Monica's agency was one of 3 we approached to market our house. Monica's approach in providing a detailed market appraisal and taking the time to explain it to us was very proffesional and along with Monica's enthusiastic belief in the marketability of our property, gave us the confidence to list with her. We had a price in mind which was at the top end of the market appraisal, despite a recomendation of a lower listing price from others, Monica supported us in listing at the higher price and we sold very close to that price. Monica is pleasant to work with and responsive to requests and returning phone calls. She has been very helpful post signing of the contract to negotiate sale of furniture to the purchaser. Monica works with others in her agency to ensure the property is still being shown while she is away, we found her collegue was showing our property with the same enthsiasm as Monica giving us confidence that selling our house was a priority of the agency.
Monica Moorhouse
