Such a wonderfully different experience! 6 stars!!
After an incredibly frustrating experience at my previous rental where my property managers (from Hocking Stuart, then Belle—I'd give both ZERO stars!) ignored my pleas to do something about severe leaks for 5 months (I was growing mushrooms out of the skirting boards!), on top of a whole host of other issues I won't get into, my expectations were simply blown out of the water with Rent Exchange!
Every issue and request has been responded to within hours, and I've even had people come to fix things during the same business day! My PA Kat has been absolutely incredible, and I couldn't be more impressed with the service and dedication she has demonstrated. As a result, the process of moving in and getting settled has been overwhelmingly smooth and positive.
A well deserved 5 stars, only because I couldn't give them 6.