All my dealings with Lj are always ones that leave me happy. They are amazing communicators, timely, professional, very knowledgeable, friendly & empathetic. I could not recommend the Belconnen team enough - Taylor the Property Manager and Jeanette & Effie from the leasing team are all amazing people.
LJ Hooker Belconnen
Frankie from Property Management is great. She goes the extra mile.
LJ Hooker Belconnen
We are impressed by Taylor Brown & property management team at LJ Hooker Belconnen. They are proactive, knowledgeable, and a fantastic communicator. They found a fantastic, reliable tenant quickly and handled all the routine maintenance seamlessly. They always keep me updated and handle any issues with complete professionalism. Their financial reporting is prompt and transparent. Excellent customer service and complete peace of mind. Highly recommend!
LJ Hooker Belconnen
Frequent mistakes and very little remorse or consideration. Had to chase them for the delivery of my letter box key, was put through a song and dance when my lease did not initially include provisions we had discussed. Subsequently called up about my spare key not being included in my handover - was told I was “being done a favour” and constantly interrupted when I expressed that it wouldn’t be conducive when a time was suggested that would require me to be awake after working a full night shift. They’re good enough to try and get you through the door to collect their commission, but once that’s done every interaction comes with an air of entitlement, belittlement, labor and total lack of care.
LJ Hooker Belconnen
From the very beginning, the experience was excellent. I had previously worked with the viewing agent through LJ Hooker, so she already understood what I was looking for. She was always polite, friendly and kind, which made the inspection process smooth and comfortable. The housing manager who completed my tenancy sign-up was equally impressive. She was friendly, knowledgeable, professional and kind, and took the time to explain everything clearly and answer my questions. The customer service was outstanding from the initial property viewing right through to signing the tenancy agreement. The whole process was efficient, well organised and made me feel valued as a tenant. I would happily recommend the team to anyone looking for a positive and professional rental experience.
LJ Hooker Belconnen
Taylor has been communicative and supportive in every step of our move into our new rental. She has gone above and beyond to respond to inquiries, even sending through an email after business hours. We're very happy with the house and Taylor!
LJ Hooker Belconnen
The 2 agents at the open were friendly and helpful. After applying my experience was also excellent- Taylor is obviously brilliant at her job - the process was quick and easy and I feel assured that everything is very well organised.
LJ Hooker Belconnen
Taylor has been a pleasure to work with over a number years. She is always very responsive and provides practical, well considered and knowledgeable advice.
LJ Hooker Belconnen
The professionalism, service, knowledge and communication of the Property Management Team at LJ Hooker Belconnen is outstanding! In particular, Jess Dawes has really impressed as an energetic, perceptive and professional Property Manager, who provides excellent advice!
LJ Hooker Belconnen
I appreciated their quick turnaround and ability to progress my rental through their stages to find an appropriate tenant.
LJ Hooker Belconnen
My property manager was great when communicating the necessary forms and information that was needed to be given to us tenants. She was available at all times and was professional when it came to signing our lease agreement and helping us get settled in our new apartment.
LJ Hooker Belconnen
Informative agent who took the time to explain the process and take carriage of the actions required. Feel confident that the contract, rental property and tenants will be managed well. Thank you
LJ Hooker Belconnen
