LJ Hooker Belconnen

Taylor from LJ Hooker Belconnen has been an absolute pleasure to deal with! Their communication, persistence and dedication throughout the process of securing our tenancy have been exceptional. Taylor consistently followed up, kept us informed and went above and beyond to ensure everything was ready for the property owner’s approval, helping us be put forward as suitable tenants. We’re incredibly grateful for Taylor’s support and professionalism, which made the whole process so much smoother and more enjoyable. We’re excited to have Taylor as our property manager and look forward to working with them moving forward. LJ Hooker Belconnen is lucky to have someone so caring, proactive and dedicated to their clients!

LJ Hooker Belconnen

star   4.9   (419 reviews)

Charis was wonderful to deal with. What stood out most was her responsiveness, if an issue popped up, she dealt with it right away without any hassle. She was also really accommodating and flexible with our schedule and needs, which made a huge difference in resolving any issues.

LJ Hooker Belconnen

star   4.9   (419 reviews)

We rented a lovely 3 bedroom house through LJ Hooker Belconnen. Frankie was our real estate agent and she was absolutely fantastic. She was very helpful from the initial contract signing, all the way up to the end or our lease. Communication was very easy and we were never kept waiting. We had a couple of plumbing issues that were fixed within hours or the incidents happening. Set dates and times for routine inspections were always met and never rescheduled. We always felt we could rely on Frankie and the team for support whenever we needed. I would highly recommend both investors and renters to work with LJ Hooker Belconnen for an easy rental experience.

LJ Hooker Belconnen

star   4.9   (419 reviews)

Reliable people to work with, very prompt responders, had great market analysis and experience

LJ Hooker Belconnen

star   4.9   (419 reviews)

I am writing this review strictly to commend my property manager, Frankie Droulias, for her outstanding professionalism and personal dedication. This feedback is SOLELY on Frankie as an individual and professional. After maintaining a 10-year relationship with this agency, I was compelled to leaving due to the appalling, ignorant, and dismissive behavior of former/departed staff who filled in after my most wonderful and amazingly reliable original manager of many years went on maternity leave. I was constantly met with excuses of being "too busy" or "understaffed," which resulted in ongoing issues and left me feeling completely undervalued as a long-term client. Please note that those hopeless staff are gone. When Frankie took over, this miracle worker angel completely turned things around. Even though she is just as busy as anyone else, she never uses it as an excuse. She is all about getting things done to a high standard and focuses entirely on quality. Crucially, Frankie treats clients with absolute fairness and respect; she will never put a client in a corner in a discriminative way. She is highly skilled, deeply serious about her work, and echoes the high standards of the wonderful property manager I had years ago. What sets Frankie apart is her genuine care: she takes full responsibility, provides reassurance, and consistently follows through on her word. Frankie is exactly what this industry really needs, and I applaud her. Thank you so much, Frankie. You are an absolute star, a strong rock for us landlords, a kind wing for tenants and a huge credit to your profession! How about an impressive extra bonus for her awesomeness or perhaps let her own some of the company? You won't regret it!

LJ Hooker Belconnen

star   4.9   (419 reviews)

All my dealings with Lj are always ones that leave me happy. They are amazing communicators, timely, professional, very knowledgeable, friendly & empathetic. I could not recommend the Belconnen team enough - Taylor the Property Manager and Jeanette & Effie from the leasing team are all amazing people.

LJ Hooker Belconnen

star   4.9   (419 reviews)