Robert Ljubic is calm and deliberate. His demeanour in our search for a property was perfect. There was no unneccesary pushing, and he provided prompt and clear responses to all of our questions. His introduction to the property was very thorough. In the first instance via a video walk-through, then, to complete filling in of the gaps in our knowledge with explanations. He is a professional.
Schwarz Real Estate
We had a great experience renting through Ratcliff & Matthew’s. They were responsive and respectful and though our lease was short term we felt as though they genuinely cared about our experience. They even tried to find us another property once our lease was up. We’d happily rent through them again.
Schwarz Real Estate
I was as a land lord contacted by Robert Ljubic of Ratcliff Mathews real estate to lease my house in Frenchs forest. He viewed the house gave options on the correct value to advertise the property. He organised Photos to be taken which were very good. The advert went on the real estate website plus other sites and the replies started almost straight away. He listened to my requirements with many inspections given. Always letting me know inspection times and feedback from those inspections. Always on time, easy to deal with and an absolute pleasure to deal with. It was let in a timely way. You cannot fault the service. I would recommend his work to anyone.
Schwarz Real Estate
Responsive, friendly, and helpful service. I even take advantage of their service outside of their normal area.
Schwarz Real Estate
We had this house inspection with Robert. It was wonderful talking with him. I liked the way he provided every detail of the house and answered every single question of ours with such politeness and patience. He was very quick to provide us lease document once we selected the house and again responded to all our queries/ emails in no time.
Schwarz Real Estate
Robert was able to lease our property quickly and efficiently, securing high calibre tenants at a great rental return. Robert made the entire process hassle free and kept us informed at all times. He provided great advice on our range of options. What was even more amazing was this all happened close to Christmas and was wrapped up in time for Santa!
Schwarz Real Estate
I applied for a unit through RMRE and was guided through every step of the way. All communication was prompt and professional. I felt I was genuinely cared for and that I was able to ask any questions I had.
Schwarz Real Estate
We changed agents for our investment property and have been absolutely delighted with the service we have been given by Robert Ljubic of Ratcliff Matthews Real Estate. He has notified us promptly of any issues arising and suggests appropriate solutions. When the property was re-let he gave a fair appraisal of all possible tenants he felt were suitable and we were happy to take his considered advice. He has always been available to respond to any query. He is very personable whilst being extremely professional. It is a pleasure dealing with him.
Schwarz Real Estate
It's truly a pleasure to work with Ratcliff Mathews for my property management needs. Robert was able to find great tenants among several applications within a week. His tailored approach ensures that we have a good idea of who is applying and have opportunities to ensure that the rental will be appropriate for them. The entire process has been smooth and easy.
Schwarz Real Estate
We have dealt with several members of staff but mostly Robert. Just can not fault them. Helpful and prompt with replies or dealing with repairs, as in the next morning done.
Schwarz Real Estate
Robert has been nothing but patient, accommodating and diligent when it comes to managing my investment property. Being my first investment, it was very daunting, however Robert has made everything feel so easy and always has a solution to any issues that have arisen. I couldn’t recommend enough!
Schwarz Real Estate
I am a mum with child, financially secure and was struggling getting my foot into rental units. Robert was professional, warm, open, honest and straight forward. He helped me refine my application and found a place for us. Really good work and assistance.
Schwarz Real Estate
