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Our reviews

  4.9  
338 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: friendly, supportive, reliable, honest, responsive, local expert, clear communication.
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Seller review
a very rewarding experience
about 4 years ago
a very rewarding experience

Stephen was recommended by my mortgage broker and I am delighted that I took their advice. Stephen has a wealth of experience and an almost life-long interest in the housing market, all of which he carefully and respectfully placed at my disposal. I had never sold a house before and didn't know what to expect (despite lots of often conflicting advice from lots of people), but Stephen took me through everything with unfailing courtesy and sincerity, no matter what I asked or said, or how out of sync with the market my expectations might have seemed. I appreciated his candour and his honesty, even if I thought he was underestimating what my property might sell for. As it turned out at the auction, Stephen was right on the market and I was not, with the registered bidders offering much less that I believed the property was worth. After it was handed in, Stephen spent hours negotiating with the two main bidders and, to my surprise and delight, he managed to achieve an unexpectedly high offer that was very acceptable to me. The deal could thus be finalised ojn the day of the auction. I found Stephen trustworthy, well attuned to the market, and very diligent in seeking the best possible outcome for me. I recommend him unreservedly to any seller in Canberra looking for an agent who is honestly on their side.

Stephen Thompson

Stephen Thompson

  4.9   (212 reviews)
Seller review
Very professional, reliable and knowledgeable.
about 4 years ago
Very professional, reliable and knowledgeable.

Samuel was a delight to work with, our interests were his priority and his careful negotiating skills exceeded our expectations. Happy to recommend!

Samuel Thompson

Samuel Thompson

  4.9   (148 reviews)
Buyer review
Excellent agent
about 4 years ago
Excellent agent

I am a buyer from interstate, and I am very happy with the purchasing process with Stephen, everything was organised for me, thanks Stephen,. Highly recommended to everyone

Stephen Thompson

Stephen Thompson

  4.9   (212 reviews)
Seller review
Excellent Professional Service
about 4 years ago
Excellent Professional Service

This is not the first time we have worked with Stephen. We have always found him to be extremely professional and a great communicator. His knowledge of he industry is exceptional and we would highly recommend his services.

Stephen Thompson

Stephen Thompson

  4.9   (212 reviews)
Seller review
Would definitely use again
over 4 years ago
Would definitely use again

Stephen's professional and friendly approach made him a pleasure to deal with. Every aspect of the sale process went smoothly and above all he achieved the result. We would have no hesitation in engaging him again and recommending him to others.

Stephen Thompson

Stephen Thompson

  4.9   (212 reviews)
Seller review
Excellent service and an outstanding sale!
over 4 years ago
Excellent service and an outstanding sale!

Stephen, Alex and their team have done an amazing job on the sale of our property. We live in another state and are not familiar with the local culture in ACT. Alex gave us local insights and reassured us that in Canberra, it is a fairly normal process to sell while having tenants. The sale went smooth, Alex kept us up to date with the whole selling process and we were impressed with the result. The whole team achieved an amazing sale result and exceeded beyond our expectation! I highly recommend Stephen, Alex and their team as your agent with an outstanding result and service!

Stephen Thompson

Stephen Thompson

  4.9   (212 reviews)
Seller review
Good communication. did great
over 4 years ago
Good communication. did great

easy to talk with good communication

Samuel Thompson

Samuel Thompson

  4.9   (148 reviews)
Buyer review
very professional and solid knowledge in real estate market
over 4 years ago
very professional and solid knowledge in real estate market

Stephen is a very professional real estate agent and his profound knowledge in real estate market will help both sides as either a vendor or a buyer.

Stephen Thompson

Stephen Thompson

  4.9   (212 reviews)
Seller review
Sale of our Ground Floor, Dawes Street Kingston apartment
over 4 years ago
Sale of our Ground Floor, Dawes Street Kingston apartment

After 13 years of living in Sydney and working in Canberra Sunday to Friday it was time to retire and rejoin my family in Sydney. As L J Hooker, Manuka were the long term manager of our Studio Apartment in Griffith where they had been first class property managers, they were given the first opportunity to sell the studio which they achieved in minimal time achieving our expected price, Whilst selling the Studio, Simon was always keen in assisting us with selling the Kingston Unit. From beginning to the end Simon led us through the sale of Kingston. Step by step he provided us with advise and guidance. The unit made it to market and was sold before going to Auction, setting a new bench mark for the price for a Kingston Apartment of its age and condition. We cannot commend Simon highly enough for the price he achieved. However, it did not end there and he was there until settlement and even after the settlement was completed. Thank you Simon

Samuel Thompson

Samuel Thompson

  4.9   (148 reviews)
Seller review
Smart, experienced and friendly - Stephen knows his stuff.
over 4 years ago
Smart, experienced and friendly - Stephen knows his stuff.

The family's relationship with Stephen started a few years before the sale of the property. He always made himself available to visit to give market advice and/or property evaluations, or just to chat about the state of real estate in Canberra, and when the best time to sell would be. He never tried to push for us to sell the property, and more often than not, told us to hold on, to ensure we sold when market conditions were favourable. It was a no-brainer that we went to Stephen when we were fully ready. The process of the sale was very smooth - a couple of meetings to discuss key details and then the auction was quick and impressive, delivering the family a great price for the property. The marketing campaign had worked well and on the day Stephen and the team brought their experience to bear when it came to running the actual auction and they delivered. Thanks very much, Stephen. And to the team as well.

Stephen Thompson

Stephen Thompson

  4.9   (212 reviews)
Seller review
Exceeded our expectations
over 4 years ago
Exceeded our expectations

We chose Samuel because we thought he would resonate with the younger / first home buyers we were seeking to target with our property, though we met him at an open home in another part of Canberra. Samuel worked with us for more than six months as we were clear that we wanted to find our new home before listing. During this time he provided us with guidance as to the state of the market and what our house was likely worth so we could factor that into our planning. When it finally came time to list, it was clear he had good connections to stylists and trades etc. who did a fantastic job and ultimately helped us to exceed our reserve. The property went to auction and Samuel was very much of the 'trust the process' mindset and not wanting to close a deal through private treaty prior to auction, which was a temptation to us given our sense that the market was cooling in early 2022. Samuel was also accommodating of prospective buyer's requests for mid week inspections and other accommodations due to COVID etc. Would recommend Samuel if you're listing a starter home in the Tuggeranong area.

Samuel Thompson

Samuel Thompson

  4.9   (148 reviews)
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