Haven't been with lj that long but so far they have been great very helpful and friendly

LJ Hooker Nerang

star   4.9   (617 reviews)

Excellent job from everyone I dealt with.

LJ Hooker Nerang

star   4.9   (617 reviews)

Well done to Karrel, Jenna and Shannon on being super efficient with the lease break that occurred on my investment property, very smooth, no stress. Thankyou :-)

LJ Hooker Nerang

star   4.9   (617 reviews)

Things move along well with LJ Hooker Nerang. Nothing is too much trouble for them and we are happy to continue with them.

LJ Hooker Nerang

star   4.9   (617 reviews)

Never have experienced the efficiency that LJ Hooker Nerang showed. They were amazing right from the application process right through to the retrieval of keys. Definitely would recommend them to my friends and family. Thanks for your help!

LJ Hooker Nerang

star   4.9   (617 reviews)

Courteous, efficient,punctual,and professional.

LJ Hooker Nerang

star   4.9   (617 reviews)

Thank you you so much LJHooker for your service and organising the rental property!!!

LJ Hooker Nerang

star   4.9   (617 reviews)

We have found Karrel to be very efficient. Any problems are attended to quickly and the communication is excellent.

LJ Hooker Nerang

star   4.9   (617 reviews)

Nicole, Cassandra and Shannon did an incredible job of having our property let in such a short period of time. Also with multiple viewings to assist us, plus we got what we wanted. They always respond quickly as well. Couldn't expect a better outcome.

LJ Hooker Nerang

star   4.9   (617 reviews)

They have been very good for us.

LJ Hooker Nerang

star   4.9   (617 reviews)

It's been a few years since I have rented through an agency so I'm not sure if this is the norm, however it appears, the start up process at least, everything is geared to suit the agency/owner, and not so much the tenant, like i am somehow not as important. Information requested by me re. biocycle, after an initial inspection, was not replied to. I had to again request it, a person I requested not to be on the lease, was put on the lease, info on the bond form was incorrect, I asked 5 days before moving in for keys the afternoon before moving day, but was told the paperwork had already been done, however I had to request the lease paperwork 2 days before moving in as it had not been sent through, I returned the entry report in the requested timeframe, however even though I reported a leaking tap (I am to pay for water) and that there were no keys for downstairs granny flat, and other things, I have received no communication from agent re. where my copy of the entry report is, or outcome of the issues. I emailed agent a week later, her response was she would contact the owners? 2 days later and I still have no info on the matter. (Tap still leaking) I have done all I have been asked to, paid dep, paid bond, pay rent a day early to clear in your bank acc, entry report after 3 days. It all seems a little one sided or is this all part of your policys and procedures when dealing with tenants?

LJ Hooker Nerang

star   4.9   (617 reviews)

Thank you L J Hooker Nerang. From the moment I picked up the phone and decided it was time to rent out our investment property I knew I had dialed the right number. I was greeted with friendliness, kindness, enthusiasm and expertise by all of the Property Management team. During a difficult time in the market and with a rare property to market, this team stayed true to their procedure and kept me up to date all the way to get the end result of a good tenant in good time at a good price. What more can you ask for ! I would highly recommend L J Hooker Nerang. Thank you.

LJ Hooker Nerang

star   4.9   (617 reviews)