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  4.8  
45 reviewsacross 23 different locations, showing 12.
12 months ago
Over promised / Under delivered

Unfortunately I had an awful experience with Josie. She assured me that upon selling my property, she would do everything to assist in finding a new property to purchase before settlement. However once the contract was signed I didn’t hear from her again until the “subject to” fell through as she had assured my purchases that their house would sell for nearly $300,000 more than it actually sold for at auction. Then she was suddenly back in touch to get me to drop my sale price so that the deal would go through. Under pressure of “we need a decision right now” I agreed and asked for a reduction in the commission % in compensation. Weeks after, she denied a refused the % reduction and then held up settlement as there was dog hair at the house, and I wouldn’t agree to get her cleaners in. Everything went through finally. The purchasers of my place also felt she pressured them into selling for less than they had expected.Didn’t even get a congratulations gift from her after she made more than $50,000 on the two sales. Won’t use her or LJ Hooker ever again!

Josie Auricchio

Josie Auricchio

  1   (1 review)
almost 3 years ago
Recommend Rosemary and her team to anyone

“I’m incredibly pleased with the service I received from LJH West Lakes for my home purchase. Home buying process can be daunting, but their entire team was fantastic every step of the way.” I’m so glad I chose LJH West Lakes for my real estate process needs. Their knowledge and experience, combined with their patient approach, made this otherwise stressful event a smooth and successful process. I highly recommend them to anyone looking for top-notch real estate services!”

Rosemary Auricchio

Rosemary Auricchio

  4.8   (39 reviews)
about 3 years ago
Great sales person

Even working in the background Nick has the makings of leadership in the realestate business personality plus.Friendly ,very easy to talk to and should go a long way.THANKS NICK.

Nick Carpinelli

Nick Carpinelli

  5   (3 reviews)
over 3 years ago
Thanks for your valuable assistance when Rosemary was needing assistance

Nick is a communicative person who knows how to impress when extra assistance was needed. He seems to know how to show an agents perspective on real estate. Was well groomed with a showing stance. I would recommend Nick for sales needs anytime.

Nick Carpinelli

Nick Carpinelli

  5   (3 reviews)
over 3 years ago
Rosemary was exciting showing me aspects of her career.

I recommend Rosemary as a sales agent any time. She is approachable and explains any aspects of this experience. Any questions were answered very well. She is experienced in what she does. Also witty and is smiling constantly. I definitely write to recommend her services to anyone needing assistance in selling property.

Rosemary Auricchio

Rosemary Auricchio

  4.8   (39 reviews)
almost 4 years ago
Awesome to deal with!

Returns calls (most don't), professional,knowledgeable, energetic and follows through. I would recommend. Tony M

Nick Carpinelli

Nick Carpinelli

  5   (3 reviews)
almost 4 years ago
Disappointing

On reflection, seemed focused only on making a sale & taking commission. Very little substantive effort or guidance.

Rosemary Auricchio

Rosemary Auricchio

  4.8   (39 reviews)
over 5 years ago
A seamless experience.

Following a strong recommendation from a family friend we eventually chose Rosemary from a list of agents. Her experience and knowledge of the area and market conditions at the time resulted in a successful auction with both the seller and the buyer happy with the result. Thank You Rosemary, Nick and the rest of the Hooker West Lakes support team.

Rosemary Auricchio

Rosemary Auricchio

  4.8   (39 reviews)
over 6 years ago
Exceptional

Rosemary explained the process, we set a target and she achieved the desired result as promised within a couple weeks. An abundance of local knowledge, highly recommended.

Rosemary Auricchio

Rosemary Auricchio

  4.8   (39 reviews)
over 6 years ago
SALE OF GLENELG PROPERTY

Melina listened to what we wanted and acted accordingly and professionally. This is the 3rd property we have sold in Glenelg over the last 10 years and our only regret is that we did not encounter Melina earlier. Melina absolutely knows the market and devoted her time and energy to achieving a stress free outcome for us.

Melina Kendle

Melina Kendle

  5   (8 reviews)
over 6 years ago
Lovely, genuine person to deal with.

Melina was an absolute pleasure to deal with! The real estate world could do with more agents like her. She was available to answer any questions we had and also made us feel like we had all the time in the world to view the property (even when we got there late).

Melina Kendle

Melina Kendle

  5   (8 reviews)
almost 7 years ago
Nick Carpinelli

Nick Carpinelli handled the sale of the property; I found him to be excellent, honest, transparent and I highly recommend him for any services regarding a property sale.

Rosemary Auricchio

Rosemary Auricchio

  4.8   (39 reviews)
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