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Our reviews

  4.9  
563 reviewsacross 17 different locations, showing 12.
over 5 years ago
Very professional, responsible, and reassuring

Serena is very professional, responsible, and reassuring. I enjoy communicating with her as I can always feel her sincerity and all-out effort. I highly recommend Serena for anyone who has the property selling or buying needs.

Serena Su

Serena Su

  5   (168 reviews)
over 5 years ago
Extremely professional and excellent communication skills

I cannot say enough positive things about Lynn. She is extremely professional, knowledgeable, and highly attuned to the real estate market. Her positive approach, strategic outlook, responsiveness and excellent communication skills really make an asset to the organisation, and a real pleasure to work with.

Lynn Lum

Lynn Lum

  5   (142 reviews)
over 5 years ago
Very nice person and a professional agent

Lynn is a very nice person and a professional agent. Always available for my all kinds of questions. Although I have known Lynn for a short period of time, she proved herself to be a conscientious, punctual, and diligent person striving to achieve the best outcome.

Lynn Lum

Lynn Lum

  5   (142 reviews)
over 5 years ago
Very professional

I have enjoyed working with Serena on the selling of my apartment. She has been very professional and very easy to deal with.

Serena Su

Serena Su

  5   (168 reviews)
over 5 years ago
Worked very hard amidst the pandemic

Thomas sold our apartment (twice) and both times the sale was within a few weeks.. The first sale fell through due to purchasers inability to get his finance sorted and as it was at the beginning of the Covid-19 pandemic and all the uncertainty associated with that and the ensuing lockdowns we took it off the market and re-listed recently. Thomas worked very hard for us both times and always kept us informed of progress along the way. We could not have asked for more.

Thomas Tregonning

Thomas Tregonning

  4.9   (138 reviews)
over 5 years ago
Extremely accommodating and flexible

We viewed up to 10 properties with Thomas over a period of 5 months before finally settling on one. Thomas was always extremely accommodating and flexible with all the appointments we made. He was very helpful through the contracting stage and we never doubted that he was acting in our interests as well as the vendors. Fantastic job Thomas you made the process enjoyable.

Thomas Tregonning

Thomas Tregonning

  4.9   (138 reviews)
over 5 years ago
A great communicator

Serena is very professional, experienced and responsive. She is a great communicator and always genuine. I had a very pleasant purchasing experience with her!

Serena Su

Serena Su

  5   (168 reviews)
over 5 years ago
Amazing Experience!

The experience I had with Lynn was amazing. She has greatly exceeded my expectations and I couldn't be happier. Every steps of the process was seamless - despite during the stage4 lockdown in Melbourne, Lynn has gone above and beyond to make sure the sale of my property became a success. She provided a great level of communication every step of the way throughout the process. I considered myself very lucky to be part of the journey.

Lynn Lum

Lynn Lum

  5   (142 reviews)
over 5 years ago
Very professional and knowledgeable

Serena is very professional and knowledgeable. She is very helpful and a great communicator. Couldn't recommend her enough!

Serena Su

Serena Su

  5   (168 reviews)
over 5 years ago
Very knowledgeable and professional

Lynn is very knowledgeable very professional, going with Lucas would be your first choice they live and breath docklands and the city. Lynn is especially helpful, update you at every turn. selling in a pandemic and lockdown could be tough but Lynn does it. I would say given her background, she would be your best choice for your sale of a property in docklands and city. Language, good service. You name it. It's all good. 5 Stars

Lynn Lum

Lynn Lum

  5   (142 reviews)
over 5 years ago
Experienced and knowledgeable

Lynn is very experienced and knowledgeable abt the property which we went to inspect, She is active communicating with us and very helpful. It is delighted to deal with her.

Lynn Lum

Lynn Lum

  5   (142 reviews)
over 5 years ago
Very hardworking and strategic

Lynn is very up-to-date on the market. She keeps a very close watch on how potential buyers position themselves and recommends what is the best course of action to take to seize the opportunity. Her strategy to lower the price range was a good move and that helps to secure more interest. Overall, Lynn is very hardworking, and she follows up closely with all interested buyers diligently. I have no hesitation in recommending Lynn to anyone who is seeking for a good agent.

Lynn Lum

Lynn Lum

  5   (142 reviews)
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