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Our reviews

  4.8  
604 reviewsacross 27 different locations, showing 12.
Landlord review
Professional, knowledgeable, communication
about 3 years ago
Professional, knowledgeable, communication

Macarthur Real Estate has managed our property for over five years & I’ve always found them to be professional, knowledgeable and maintain good communication with me on all matters.

Macarthur Real Estate

Macarthur Real Estate

  5   (252 reviews)
Tenant review
Amazing Team
about 3 years ago
Amazing Team

The entire team of MacArthur Real Estate went above & beyond their expectations for us being interstate showing us the property remotely allowing for us to have a smooth transition into the property. Appreciate & highly recommended this amazing team.

Macarthur Real Estate

Macarthur Real Estate

  5   (252 reviews)
Tenant review
Review of Gill
about 3 years ago
Review of Gill

When I found out that the landlord of the property I was renting was intending to sell, Gill went above and beyond in assisting me to find a suitable house to rent. She always was prompt in providing feedback, empathetic and suggested a range of suitable options. I am very thankful for her assistance.

Macarthur Real Estate

Macarthur Real Estate

  5   (252 reviews)
Landlord review
Professional advise
about 3 years ago
Professional advise

Taylah is on the ball when needing trades to visit. Coordinating visits and communicating this with the tenants. She recently assisted us with advise on our new lease agreements and we are now getting market rent. 😊

Macarthur Real Estate

Macarthur Real Estate

  5   (252 reviews)
Tenant review
Great Service
about 3 years ago
Great Service

Great to deal with. Nothing too much trouble. Great service

Macarthur Real Estate

Macarthur Real Estate

  5   (252 reviews)
Landlord review
All great ideas and suggestions
about 3 years ago
All great ideas and suggestions

Good communication and great teamwork 🥰🥰🥰

Macarthur Real Estate

Macarthur Real Estate

  5   (252 reviews)
Landlord review
Experience in the last 4 months.
about 3 years ago
Experience in the last 4 months.

Suboptimal performance. Handover of property between agents can be improved on to minimise duplication of information and miscommunications. Delayed communication with the landlord can be improved. Thank you and hopefully it'll do better.

Macarthur Real Estate

Macarthur Real Estate

  5   (252 reviews)
Landlord review
Excellent
about 3 years ago
Excellent

Skye and the team at Macarthur did a great job and provided valuable insights and suggestions throughout the process. Would recommend.

Macarthur Real Estate

Macarthur Real Estate

  5   (252 reviews)
Tenant review
Tenant summary
over 3 years ago
Tenant summary

MacArthur Real Estate were transparent, polite and fair in all interactions with us from lease start to finalisation.

Macarthur Real Estate

Macarthur Real Estate

  5   (252 reviews)
Tenant review
Poor experience
over 3 years ago
Poor experience

It was our first time renting a property and our experience has been awful. At first, communication with the agency was satisfactory, but after a week it was just terrible. We were promised that the house would be clean yet within the first two weeks, we have seen more insects than the number of days we have lived at the property, the house was filled with an unhealthy amount of dust/grime, and we experienced many issues with utilities which we brought up with the agency and they have not helped at all. We were promised that one of the issues would at least be brought up with the landlord but never received any follow up and all other emails eventually received no response. We have never lived in a house that has brought up so many problems within the first two weeks and it is disappointing that the agency is uncooperative. Least we expect is a response with some suggestions but we can't even get that.

Macarthur Real Estate

Macarthur Real Estate

  5   (252 reviews)
Tenant review
Real estate agent is never available
over 3 years ago
Real estate agent is never available

Been with them 2 months now. Real estate agent is rude on the rare occasion they are available to address your concern.

Macarthur Real Estate

Macarthur Real Estate

  5   (252 reviews)
Landlord review
Professional management
over 3 years ago
Professional management

The whole process from advertising through to the signing of the lease is handled professionally.

Macarthur Real Estate

Macarthur Real Estate

  5   (252 reviews)
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