Our 2nd rental property with Macarthur. Both Property Managers have been absolutely amazing. Kimberley our current PM has gone above and beyond for us. We hope to find our next rental with them 🤞 as they are a very professional team.
Macarthur Real Estate
The team has been awesome in managing our 4 wagga properties. Go get them if you need your property managed!
Macarthur Real Estate
So far my experience with Macarthur has been really good as a tenant.
Macarthur Real Estate
The company we’re willing and wanting to help. They allowed for a great experience as they were professional and assisted me with questions as I am a first home buyer.
Macarthur Real Estate
I could not be happier they are awesome
Macarthur Real Estate
Amazing people nothing but good service and fast responses extremely helpful
Macarthur Real Estate
I first met Macarthur Real Estate agent during my private inspection of this house and discuss about my difficulties of renting a house. The agent listen and answer all my queries regarding house renting. After this, they helped me the entire process of house renting starting from rental bond payment to utility connection as I have no previous experience regarding house renting in Australia. Although they didn't update me about my queries regarding digital TV antenna but I find their entry inspection report is very detail and organized. I am grateful that they helped me renting my first apartment in Australia.
Macarthur Real Estate
Updates and reports are always thorough and informative and information requests and advice are always provided promptly.
Macarthur Real Estate
Hat off to Macarthur Real Estate team, very professional yet personal and handle my difficult tenants with grace. Thank you so much team, especially Mark Macarthur, a true leader!
Macarthur Real Estate
Indiana and the team at Macarthur Real Estate have always been professional and timely in leasing my properties. They informed me that my tenant was vacating, and then proceeded to find me a suitable tenant at a premium rent within 72 hours! Happy is an understatement and I recommend Macarthur Real Estate to anyone who is not satisfied with their current management.
Macarthur Real Estate
A more modern approach with the use of an app for all information and communication makes it hard to justify the management % fee. As a landlord if you are proactive and view the app regularly / actively reach out to the agent then business seems to run smoothly, however this seems to rely on you as the landlord rather than the agent of which you are paying a management fee. In my experience without viewing the app commentary on damages, repairs needed and mistakes in the billing were missed and only addressed when raised by myself. Phone / email communication is quite poor and attention to detail is lacking resulting in the mistakes mentioned above. Albeit the negatives it is my experience that these agents are better than most in the town and that the app system is quite universal, creating a poor customer service and lazy management approach.
Macarthur Real Estate
