Mackay City Property
Polite and Professional
The agent is polite and professional, directly answering all questions we have had. During our exchanges, the agent's demeanour clearly showed she balanced both the interests of the property owner (caring for the property itself) and the interests of the tenants' experience. The agent and admin's communication is clear and friendly, and have made us feel welcomed and any/all of our concerns have been heard and addressed. We have witnessed on more than one occasion the same professional and friendly demeanour of the agent with other prospective tenants. This consistency in behaviour builds confidence in tenants and property owners alike.
James Lyon
Tenant
Thank you so much, James, for your kind words and thoughtful review on our Property Manager - Bridget Lamb!
The fact that you found her approach both polite and professional, and that our efforts as a Rental Office to balance the interests of both tenants and property owners highly evident to you. It's wonderful to know that you felt welcomed and that your concerns were addressed in a clear and friendly manner. Providing consistent service to all our clients is something we strive for, and by no means easy, your feedback however reinforces our commitment to maintaining those standards. We appreciate you highlight our staff and cultural ethos - Passion for Property, Compassion for People.
Warm regards, MCP Property Management Department
responded on 14 Oct 2025
