Mackay City Property

4/21 Wood St, Mackay QLD 4740
  •   4.9   (264 reviews)
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    Recognised for going above & beyond for their clients.

Our customer service awards

See what RateMyAgent awards Mackay City Property has won

  • National Top 100Australia
  • City WinnerMackay
  • Suburb WinnerAndergrove
  • Suburb WinnerBlacks Beach
  • 3x City WinnerMackay - 2026, 2025, 2024
  • 2x Suburb WinnerBlacks Beach - 2026, 2024

Meet the team

Get to know the 4 property managers at Mackay City Property.

Vanessa Allan
Vanessa Allan

Portfolio Officer

pm4@mackaycityproperty.com.au
About Vanessa
Vanessa Allan began her property career in 2010 in Victoria, before relocating to Mackay in 2013 (presumably for the weather). With over a decade of specialist portfolio management experience, she’s one of our most trusted and knowledgeable Portfolio Officers. Vanessa uses her vast knowledge and experience to offer advice and support to our other portfolio officers and after a decade in the game, she hasn’t lost her passion for Real Estate. She loves the challenge of portfolio management, with its diverse clientele and unpredictability. No two days, and no two rentals, are ever quite the same. As a mother of two with a full-time job, Vanessa’s weekends are usually built around family: taking the boat out, loading the kids in the car, and exploring the great outdoors.
Bridget Lamb
Bridget Lamb

Portfolio Officer

pm3@mackaycityproperty.com.au
About Bridget
With three young girls (including twins), Bridget Lamb has all the qualities you want in a good Portfolio Officer: she’s organised and endlessly patient, she can juggle tasks, and she’s got a knack for mediating disputes. Bridget is a born-and-bred Mackay local, which gives her a real connection to the community. After beginning her Real Estate career as a receptionist, she was quickly promoted to Portfolio Officer, overseeing dozens of tenants and investment properties across Mackay. Bridget’s attention to detail makes her a real asset for our landlords, particularly when it comes to legislative changes. After you’ve wrangled three babies under two, portfolio management feels like a holiday.
Brianna Leary
Brianna Leary

Portfolio Officer

pm2@mackaycityproperty.com.au
About Brianna
Brianna Leary joined our team in March 2025, bringing experience from a smaller property management office within the Mackay region. Known for her methodical and accurate approach, Brianna consistently delivers results while managing challenging situations with ease. She thrives under pressure and is dedicated to achieving outcomes that meet both client and team expectations. Despite being early in her career, Brianna’s professionalism and commitment to client satisfaction are exceptional. She has seamlessly integrated into our team and makes the complex role of property management look effortless. Brianna’s clients can expect attentive, reliable, and highly competent service in line with Mackay City Property’s two year consecutive win as Property Agency for the Mackay Region in 2024 & 2025, since entering the awards with Rate My Agent.
Chayne Kitching
Chayne Kitching

Property Management Administration

hello@mackaycityproperty.com.au
About Chayne
Chayne Kitching first walked into Mackay City Property in 2014 as a work experience student. Today she’s one of our best Portfolio Officers, responsible for a multi-million-dollar investment portfolio. Not a bad career trajectory. Chayne has built her reputation on youthful enthusiasm, a quick smile, and transparent honesty. While others might tell their clients what they want to hear, Chayne always gives her clients the information they need to know. She loves the human side of Real Estate too. The new people, the new challenges, and the responsibility of looking after someone’s biggest asset. On the weekends, you’ll find Chayne fishing and exploring Mackay's natural environment.

About us

Mackay City Property is built around two things: passion for property and compassion for people. For nineteen years we have built our reputation on local knowledge and delivering remarkable service. Whilst these traits are important so too is the ability to create results and opportunities for our clients. We operate with quiet confidence and conviction providing something that we all want. Certainty starts here. Call us today! Certainty starts with hello.

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Our reviews

  4.9  
264 reviewsacross 21 different locations, showing 6.
Our qualities as told by our client reviews: easy to work with, well-prepared, local expert, reliable, friendly, responsive, clear communication.
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Landlord review
Excellent service and management
about 4 hours ago
Excellent service and management

Mackay City Property was great across all terms. They had great communication , management and care in our property.

Mackay City Property

Mackay City Property

  4.9   (163 reviews)
Tenant review
Great team
about 5 hours ago
Great team

Great team, very efficient, organised and friendly. Quick to respond and are very helpful.

Mackay City Property

Mackay City Property

  4.9   (163 reviews)
Tenant review
A smooth and stress free rental experience
about 8 hours ago
A smooth and stress free rental experience

I have had a really positive experience renting through this real estate agency. After selling my home, and needing to rent while looking for my next property, having a reliable and supportive property manager and agency made the whole process so much easier. The communication is always friendly and professional, any questions or issues are handled promptly, and i always feel that i am treated with respect as a tenant It has been a smooth and stress-free rental experience, and I would happily recommend this agency to other tenants and landlords.

Mackay City Property

Mackay City Property

  4.9   (163 reviews)
Landlord review
Professionalism, excellent communication and sound market knowledge
about 19 hours ago
Professionalism, excellent communication and sound market knowledge

Mackay City Property has gone extra mile in managing my property with, timely updates and professional suggestion. Unfortunately the property had unforeseen internal flooding event. A huge thank you to Bridget for her hard-work and time in dealing with the insurance provider and restoration works.

Mackay City Property

Mackay City Property

  4.9   (163 reviews)
Tenant review
Good service
about 20 hours ago
Good service

Yes . Good service and quick response

Mackay City Property

Mackay City Property

  4.9   (163 reviews)
Tenant review
Very understanding
about 22 hours ago
Very understanding

Helps with everything we need fixed/repairs and is always asking the f we need anything replaced fixed ETC very Loverly people

Mackay City Property

Mackay City Property

  4.9   (163 reviews)
Show all 264 reviews
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Our rental properties

Mackay City Property has 5 properties for rent and rented 140 properties in the last 12 months, showing 4, sorted by most recent activity

Rented
Eden Ct
Glenella QLD 4740
4
2
4
House
For Rent
$660.00/week
7 Jennifer Court
Bucasia QLD 4750
2
2
2
House
Rented
Pioneer Street
Glenella QLD 4740
4
2
2
House
Rented
Newport Parade
Blacks Beach QLD 4740
4
2
2
House
Show all 145 properties
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