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Our reviews

  4.9  
298 reviewsacross 21 different locations, showing 12.
Our qualities as told by our client reviews: easy to work with, local expert, well-prepared, reliable, friendly, responsive, clear communication.
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Landlord review
5 stars from me
17 days ago
5 stars from me

Vanessa is a calm and capable agent who makes every effort to look after your property.

Mackay City Property

Mackay City Property

  4.9   (170 reviews)
Tenant review
Outstanding service and great communication.
20 days ago
Outstanding service and great communication.

I have been renting with Mackay City Property for nearly three and a half years and counting, and my experience throughout has been outstanding. Their communication is clear, polite, and remarkably prompt. Any time I have submitted a service or maintenance request, the team has responded quite promptly, making day-to-day tenancy completely stress-free. In all lease renewals and discussions, their approach has been very positive and straightforward. Because of our long-standing relationship and solid rental history, they went above and beyond to support me when moving into my current rental by putting in a strong recommendation and a good word with the property owner. Having a property management team that values good tenants and genuinely advocates for you is rare. Above all, they are consistently professional and dependable. I highly recommend Mackay City Property.

Mackay City Property

Mackay City Property

  4.9   (170 reviews)
Tenant review
Good service.
22 days ago
Good service.

Very responsible, timely response, clear communications.

Mackay City Property

Mackay City Property

  4.9   (170 reviews)
Tenant review
Positive experience with Mackay City Property
29 days ago
Positive experience with Mackay City Property

I’ve had a positive experience with Mackay City Property, and I appreciate their efforts in managing the property and keeping tenants informed. Thank you for your assistance and support throughout the tenancy. I look forward to maintaining a good working relationship with the team.

Mackay City Property

Mackay City Property

  4.9   (170 reviews)
Landlord review
It has been easy and really great to work with them!
about 1 month ago
It has been easy and really great to work with them!

They have communicated really well and punctual. They have shown a thorough knowledge in what they do and have been very helpful in working through our matters.

Mackay City Property

Mackay City Property

  4.9   (170 reviews)
Tenant review
Friendly and Professional Service
about 1 month ago
Friendly and Professional Service

We had a great experience with the agency in helping us find our home. The team was friendly, professional, and helpful throughout the process. Communication was clear, and they made the process smooth and easy for us. We appreciate their support and would happily recommend their services to others.

Mackay City Property

Mackay City Property

  4.9   (170 reviews)
Landlord review
Bridget is professional, helpful and easy to communicate with.
about 1 month ago
Bridget is professional, helpful and easy to communicate with.

I’ve had a great experience with Bridget managing my investment property. She communicates clearly and takes the time to explain her recommendations and answer my questions. I appreciate her guidance with lease renewals and feel confident knowing she is looking after the property. Thank you for your support, Bridget—I’d happily recommend her services.

Mackay City Property

Mackay City Property

  4.9   (170 reviews)
Tenant review
Mackay City Property handles maintenance promptly and communicates clearly and professionally.
about 1 month ago
Mackay City Property handles maintenance promptly and communicates clearly and professionally.

We’ve had a great experience renting through Mackay City Property. Whenever we submit a maintenance request, the team responds quickly and gets things sorted out without any hassle. Communication has always been clear, friendly, and professional. Special thanks to Bridget Lamb for making the process smooth from day one.

Mackay City Property

Mackay City Property

  4.9   (170 reviews)
Landlord review
Good and efficient property manager
about 1 month ago
Good and efficient property manager

- Great rates - Very responsive - Quick to action - Takes proactive measures Thanks to the team :)

Mackay City Property

Mackay City Property

  4.9   (170 reviews)
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