Mackay City Property
Worst business I’ve dealt with in 20 years of living in Mackay
Avoid avoid avoid My Challenging Experience with Mackay Real Estate Having lived in Mackay for two decades, I recently encountered the most frustrating experience with a local real estate agency. Here are the key issues I faced: Disorganization: The agency lacked organization, making the entire process cumbersome. They constantly requested additional work from me, which was both unexpected and unnecessary. Misleading Entry Report: Upon moving into our new house, we discovered it was far from the pristine condition described in their entry report. Dirt, dust, spiders, cobwebs, cockroaches, and wasp nests were rampant. Maintenance Neglect: The agency refused to address any repairs or maintenance issues. We had to escalate matters with the Residential Tenancies Authority (RTA) to get any action. Security Lapses: After an inspection, they left our house unlocked. This negligence was concerning and unacceptable. Unreasonable Rent Increase: Despite our loyalty, they raised our rent significantly after just 12 months. Negotiations were futile. Poor Communication: When dealing with other real estate agents for tenancy referrals, they were unresponsive and uncooperative. Relief from Their Services: Ultimately, we found another place at a lower cost and were relieved to leave their services behind. A Word of Caution: If you ever deal with this agency, refrain from posting an immediate Google review. Take time to observe their business practices; your perspective may change significantly. To anyone navigating the Mackay real estate scene, I wish you the best of luck
