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Our reviews

  5  
702 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: reliable, honest, friendly, supportive, responsive, local expert, clear communication.
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Seller review
This bloke knows what he is doing
over 4 years ago
This bloke knows what he is doing

Justin was the agent who sold me my first house. He was honest, ethical and made me feel like he was doing me a favour in getting more money out of me to secure my first home. When it came time for us to sell it 16 years later, he was our first choice. His initial research and quoting was backed up by a wide range of recent comparable sales, and he didn't under-quote or over-promise. He and Dimi Romero gave us very specific advice on what needed to be done to help get the best price for the house. With every recommendation, they gave us a "why" - why it was suggested, and what it would help do for us (based off their experience). They even did this when explaining the advertising spend. The entire processes was ridiculously painless and the plan to take it to market was logical, yet flexible. During our open home period before auction, we got multiple, comprehensive updates from them on what was going on. We never, ever had to chase them on anything. We ended up accepting a pre-auction offer that was far above anything we expected to get. I have no doubt that the reason for this is Justin's extensive experience and knowledge of the Canberra market, and the expertise he and Dimi had in making the house look the best, in knowing how to reach the people who would want to buy it. Their understanding in how to navigate a really silly, competitive market was crucial in us making an informed decision to accept a pre-auction offer. I cannot recommend them enough.

Justin Taylor

Justin Taylor

  4.9   (265 reviews)
Buyer review
He was professional, engaging and had a great energy about him
over 4 years ago
He was professional, engaging and had a great energy about him

From my perspective Sam took the view that a property is more than just bricks and mortar, it was about the people. He understood the process was stressful and was supportive, yet maintained his ethics and was transparent and fair throughout the whole process. He always responded quickly to my queries and kept me updated both verbally and in writing. I can honestly say I was impressed with Sam from the moment I first spoke to him.

Sam Taylor

Sam Taylor

  5   (161 reviews)
Buyer review
Profesional
over 4 years ago
Profesional

Profesional, knows the property market. Very approachable and keeps prospective buyers informed. A pleasure to deal with.

Kris Hellier

Kris Hellier

  5   (491 reviews)
Buyer review
honest and helpful
over 4 years ago
honest and helpful

Sam is an honest and helpful agent, who supported us to buy a property from overseas. He was clear about the down sides to buying the house as well as positive elements.

Sam Taylor

Sam Taylor

  5   (161 reviews)
Buyer review
Purchaser and Vendor
over 4 years ago
Purchaser and Vendor

I have recently worked closely with Sam to firstly purchase a new property and then to sell my current property. At all times, Sam was professional and available to respond to any of my questions. He spearheaded a professional and impressionable marketing campaign for my own property which achieved remarkable results.

Sam Taylor

Sam Taylor

  5   (161 reviews)
Buyer review
Really enjoyed working with Kris
over 4 years ago
Really enjoyed working with Kris

Very professional, punctual and flexible. Really smoothed the way, especially during covid lockdown

Kris Hellier

Kris Hellier

  5   (491 reviews)
Buyer review
Honest and open
over 4 years ago
Honest and open

Kris was honest with us about the property throughout the sale process leading into the auction. He went so far as to give us auction advice on other properties before we came to bid at this house. He was easy to deal with and ready to answer any questions we had.

Kris Hellier

Kris Hellier

  5   (491 reviews)
Seller review
Competent, friendly and efficient - Kris and Anna are the whole package!
over 4 years ago
Competent, friendly and efficient - Kris and Anna are the whole package!

This is the second property our family has sold with Kris and Anna and they have been outstanding on both property sales. Kris brings a wealth of experience and provided us with an honest appraisal of the approximate selling price. He walked us through the process and kept us in the loop with weekly check-in calls to let us know how things were progressing. When we needed some extra work done to prepare the house for sale, Kris connected us with some great people who charged us reasonable rates. He also walked us through his strategy for the auction the day before and checked in on the day of the auction as well! Overall, we had a fantastic experience on both property sales and would definitely recommend Kris and Anna every time!

Kris Hellier

Kris Hellier

  5   (491 reviews)
Seller review
Excellent selling experience
over 4 years ago
Excellent selling experience

As first time sellers, Sam was able to guide us through the entire process and maintained constant communication to answer questions and provide advice. The outcome we achieved couldn’t have been done without attention to detail. Would highly recommend to everyone for their real estate needs.

Sam Taylor

Sam Taylor

  5   (161 reviews)
Buyer review
First home and First Auction
over 4 years ago
First home and First Auction

From the moment we met Sam and stepped into the house, we not only knew we wanted the home we were looking at to be our new home but that we wanted Sam to be the agent to sell it to us! Sam's casual manner is professional and we believe it assisted in easing our worries and concerns regarding Auctions and home purchases during this current climate. Sam guided us throughout the entire process, was happy to answer questions and text messages, no matter the question. We could not recommend Sam enough. We are so thankful to have purchased our first home with him

Sam Taylor

Sam Taylor

  5   (161 reviews)
Seller review
Great experience
over 4 years ago
Great experience

We met Kris as the selling agent during our downsizing efforts and then engaged him to act on our behalf to sell our current home. This proved to be a no stress situation as he explained the process, answered our queries and provided regular updates throughout. This was during various stages of COVID restrictions and he was able to readily manage inspections and develop potential buyers.

Kris Hellier

Kris Hellier

  5   (491 reviews)
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