We had a fantastic experience working with McGrath to find our first rental in Geelong. The team was incredibly professional, responsive, and made the entire application process feel seamless. We especially appreciated how clearly they communicated every step of the way. Highly recommend them to anyone looking for a stress-free move!
McGrath Geelong | Newtown Property Management
I had such a great experience with the team at McGrath Geelong | Newtown Property Management for 23/259 Bellerine Street. From the beginning, they were friendly, approachable, and easy to communicate with. They always responded quickly and made the whole process feel simple and stress-free. I really appreciated how supportive and helpful they were whenever I had questions. It was honestly a pleasure dealing with them, and I’m very happy with the service I received. I would definitely recommend them to anyone looking for a reliable and professional property management team in Geelong. Thank you again for all your help! Athip
McGrath Geelong | Newtown Property Management
Highly professional issues resolved in a timely manner great communication
McGrath Geelong | Newtown Property Management
Megan's patience, professionalism, enthusiasm, and sense of responsibility as a manager
McGrath Geelong | Newtown Property Management
I had a positive experience renting through McGrath Geelong | Newtown. The team was professional, responsive, and easy to communicate with throughout the tenancy. They handled inspections, maintenance, and the vacate process in a clear and organised manner. Thank you to the team for your assistance.
McGrath Geelong | Newtown Property Management
Good communication by the agent. Was provided regular updates. Agent was very professional.
McGrath Geelong | Newtown Property Management
I’d like to sincerely thank Jasmine Jerez from McGrath Estate Agents Newtown for her outstanding support with our application. She handled everything quickly, professionally, and with great communication throughout the process. Truly appreciate how smoothly she managed everything for us. Highly recommended.
McGrath Geelong | Newtown Property Management
We recently rented a house through McGrath and had such a positive experience thanks to Jasmine. She was always kind, approachable, and quick to respond to any questions we had. She made the whole process easy and comfortable for us. Thank you, Jasmine, for your help and support!
McGrath Geelong | Newtown Property Management
I would like to provide formal feedback regarding my experience with McGrath’s management of my rental properties, as the service has consistently fallen below the standard I expect. Communication has been particularly disappointing. In many instances, I have had to follow up multiple times just to get basic updates or responses that should have been proactively provided. When I call the office, the tone from staff often feels impatient or annoyed, without acknowledgment that the only reason I am calling again is because my previous calls or messages were not returned—sometimes for one to two weeks. Additionally, there seems to be a lack of oversight and attention to detail regarding the landlord requirements. This further contributes to a sense that my properties are not being managed with the level of care and professionalism that I am expecting. I need to see a significant improvement in communication, responsiveness, and overall management. As a landlord, I expect timely updates, proactive handling of issues, and a respectful, professional tone in all interactions.
McGrath Geelong | Newtown Property Management
Our beginning in Australia couldn’t have been better. The McGrath team provided outstanding support in helping us settle into our new home, from handling all the paperwork to always being kind and helpful over the phone. We are very grateful for their professionalism and care, and the house is wonderful. Thank you, and congratulations on the great work you do.
McGrath Geelong | Newtown Property Management
This agent is very responsive to tenants requests for repairs. As a landlord I appreciate this as it serves to help the tenants feel valued and also ensures that the property is kept in good order. A good working relationship between tenant, landlord and agent is beneficial for all parties and an agent who knows this is invaluable. I am very pleased with the property app that I have been given access to. It provides me, at a glance, with details of rent payments, repair requests, costs and resolution. It also allows me to access all of the documents associated with renting out a property. This will be very handy for taxation purposes. I would recommend McGrath and its property managers to tenants and landlords alike.
McGrath Geelong | Newtown Property Management
I had a great experience handing over my property management to McGrath. Sally explained in detail, all the step by step activities that need to be done to advertise the property, the related costs involved, property compliance as per the legislation etc. The conversations were clear and transparent. Thereafter the leasing process and finally handing it over to the PM was all smooth and seamless, I was updated at every stage. I must say after dealing with couple of othe property management agencies in the past, you can clearly feel the difference with McGrath. I had called them initially as they showed no. 1 in rate my agent and they surely live up to the expectation.
McGrath Geelong | Newtown Property Management
