Excellent service when selling an investment unit. Their price far exceeded our expectations. Very happy to recommend them.

Morgan Fahey

star   5   (15 reviews)

I bought my unit through Susie many years ago and had such a great experience that when the time came to sell she was naturally the first person I thought of. Living overseas, trust was arguably an even more critical part of the process than usual so having Susie in charge was very important to me. In my first email I had a long list of varied questions and within a day I'd received full and complete responses to every one of them, not just from Susie, but also from other departments that she'd managed to get to provide prompt, correct answers. Mainly from the property management division as McGrath also seamlessly took over property management duties prior to the sale. Once the sales campaign started there was no drop in the standard of service. Every email was replied to the same day, usually within the hour. Small repairs were attended to on the morning that my tenant moved out, she organised the painters to start that afternoon, and also coordinated the styling of the unit which took place pretty much just as the paint dried. The photos she took showed it looking better than ever for the first open house. She partnered with her colleague Ben Daniel and between them they were available 24/7 working on the sale. The market had slowed since I first thought about selling a year or so earlier but her initial opinion of the market value turned out to be accurate based on the offers we were first seeing. She then stuck with negotiations and in the end managed to exceed my expectations. I also had some unique sale conditions which in addition to the sale happening over the Christmas holiday period could have posed a major problem but she still managed to negotiate a quick settlement at a great price. McGrath's Oxygen finance department also had to step in to provide finance when the buyer's initial finance company could not perform. Overall, Susie provided constant feedback on a daily basis and made me feel like I was still living just down the road in Manly rather t

Susie O'Brien

star   4.9   (111 reviews)

My experience is that McGrath is one of the very best Manly agents. Susie O'Brien presents both the property and herself immaculately and with style. Notwithstanding she is working hard for the vendor to promote serious interest and cut the best deal as a prospective purchaser it was/is immediately apparent that Susie is professional, market savvy, responsive and oozes with property experience with credibility that counts. Simply, Susie delivers.

Susie O'Brien

star   4.9   (111 reviews)

We have sold two properties using Susie as our agent and on both occasions our expectations have been exceeded with exceptional results. Susie is a pleasure to work with.

Susie O'Brien

star   4.9   (111 reviews)

This is the second time we have engaged Susie to help us sell our house. Again, we were really pleased with the service, care and attention we received from Susie. Our sales process this time was not straightforward due to personal circumstances, and throughout the process Susie remained positive and kept our spirits up. Her communication to us was frequent and detailed, and we had great feedback from potential buyers explaining how Susie had followed up with them and also treated them with courtesy and respect. This was really important to us, as the integrity of the agent who is acting on our behalf is absolutely critical. We have no hesitation in recommending Susie and we will use her again should the occasion arise.

Susie O'Brien

star   4.9   (111 reviews)

If you are looking for an agent with top communication skills and area knowledge, who acts with honesty and integrity then sign witt sales executive Susie Obrien. Susie achieved top dollar in record time on the sale of our property. We are beyond impressed.

Susie O'Brien

star   4.9   (111 reviews)

I found Susie and her team very professional to deal with. Her market knowledge is deep and long standing. I found her advice to be very practical and backed up by facts at all times. I work in professional services and felt very comfortable that Susie was acting for me both effectively and ethically throughout, particularly as the offers came in. The whole process was just done right. Thank you to Susie and her team at McGraths.

Susie O'Brien

star   4.9   (111 reviews)

We would like to thank the hardworking team at McGrath for their excellent efforts in achieving the sale of our home. We appreciate all their assistance throughout the process. We believe their professionalism and local knowledge were key to the success we achieved. Tim was sincere, honest, a good communicator and never pushy. We recognise and appreciate Tim's genuine understanding nature. The outcome was positive for both the buyer and us and it was a win win situation. We couldn't speak more highly of Tim, Toby, Kirsty and their team and we would definitely recommend them to anyone who is considering selling their property. Rod & Gi

Tim Cullen

star   4.9   (415 reviews)

There is an analogy out there something along the lines of "who cuts a hairdressers hair?" and the answer is "a better hairdresser" . I have to say thats the case here. As professional commercial agents, that were transferred, my wife and I naturally went to Susie. No questions asked no hesitation. Absolute faith and trust that the outcome would be achieved. Would not hesitate to recommend her, and would welcome the chance to chat directly. David Lennard

Susie O'Brien

star   4.9   (111 reviews)

Tim Cullen gave us excellent advice about preparing our home for sale. He also provided a comprehensive list of people and tradesman who could help in this process, should we be unable to find our own. He also listened very intently to our ideas and made constructive comments about whether these ideas were “good” or otherwise in the overall marketing plan. He also showed a remarkable amount of patience in this preparation process with some really quite remarkable glitches and unavoidable delays. He was at all times positive. The house showings and inspections were well organised although at times we had to check the website or ring to confirm timings. Once the marketing program was under way Tim kept us up to date with what was happening with who and provided scenarios of likely outcomes. As we approached auction day Tim recognised that a pre auction negotiation might be a worthwhile option to pursue and he did this with great aplomb and success. We were most happy with the final outcome and this was due to Tim’s remarkable skills in the business of real estate selling. He was very, very good! Thanks Tim and also thanks to your team (with special mention to Kirsty and Ben).

Tim Cullen

star   4.9   (415 reviews)

A tremendously hard-working agent Who in a tricky market invented a genius campaign to achieve an amazing price both myself and my wife were extremely happy with, this would not of been achievable unless we had Tim Cullen.

Tim Cullen

star   4.9   (415 reviews)

Despite what proved to be a challenging campaign, Tim and the team delivered a great result as promised. His knowledge and suggestions proved timely and ultimately meant the difference to what was a highly successful outcome.

Tim Cullen

star   4.9   (415 reviews)