Best described initially in reference to a property we did not buy. We were quite enthusiastic about this house having driven past it, and appreciated its traditional look and location. And we knew it had been subjected to a dramatic renovation. At the appointment we were shown through from the entrance and were amazed at the bedrooms and bathrooms, and the quality of the design and thought that had gone into the main living area. We were somewhat concerned at the compromise to the size of the living area however, and collectively spent a considerable amount of time trying to work out how to rearrange furniture or renovate to reallocate space or extend outside walls. None of these ideas passed the test of practicality or cost. In a extended prowl we found some other concerns - external wall cracking, tricky access for cars for example - and Kim was balanced in discussion of all these issues. We also had seen the sales contract which was unusually tilted towards the Vendor and we could see a problematic transaction. Kim was disappointed on behalf of the Vendors but had represented the house fairly. Our brief to Kim had been single storey for an aging couple, but we were on an exploratory so she offered to show us a near new modern two storey house soon to come onto the market. Not what we were expecting to be drawn to but we were delighted with the house and realised that the ground floor would if necessary be adequate for us. Subsequently Kim carefully and honestly navigated Vendors and Buyers through a pre-listing transaction to its successful conclusion.

Kim McQueen
